KERAJAAN MALAYSIA …RESPONDENTS 90 GROUNDS OF JUDGMENT Introduction [1]. For 7 years, the Respondents stood by in silence, taking no disciplinary action against the Applicant, a school teacher, despite being fully aware of her earlier absenteeism. During most of this 95 time, the Applicant served with dedication, earning promotions, commendations, and even an excellence award while serving as a teacher in another school. However, when she was eventually issued a show cause letter and responded with remorse, seeking to explain her circumstances, the Respondents seized upon her 100 apology as the basis to terminate her. This case examines whether Respondents’ conduct of inaction, sudden punishment, and disregard for fairness, renders the dismissal unlawful, unfair, and legally unsustainable. Background facts 105 [2]. The Applicant, Farah Masyitah Binti Nordin began her career as a Pegawai Perkhidmatan Pendidikan (DG41) i.e. a teacher at SMKA Sultan Azlan Shah (SMKA SAS) in July 2014 under the 2nd Respondent. Early in her career, she faced significant personal hardships, including financial struggles, family issues, and 110 emotional distress following two miscarriages in 2013 and 2014. Her long daily commute from Bercham, Ipoh, to Seri Iskandar, where SMKA SAS was located, further impacted her health, leading to severe exhaustion and episodes of falling asleep while driving, all these affected her ability to attend work regularly. As a result, she 115 was allegedly absent for 514 days between 19 January 2015 and 19 August 2016. [3]. Despite her challenges, she made efforts to return to work in August 2016 but continued to struggle with anxiety, fear, and lack of confidence. In January 2017, at her transfer request, she was 120 transferred to SMK Aminuddin Baki (“SMK ABC”), where she regained stability and re-established herself as a dedicated and high-performing teacher. At SMK ABC, she consistently received outstanding performance ratings from 2017 to 2022, took on leadership roles, and actively contributed as a class teacher, exam 125 supervisor, and student mentor. Her dedication was recognised with the Excellent Service Award (APC) in 2022. Throughout these years, she was never warned, reprimanded, or informed of any pending disciplinary action for her past absenteeism, and she was granted salary increments, promotions, and benefits, which 130 reinforced her belief that her past absence had been excused or condoned. [4]. However, on 6 July 2023, she was suddenly issued a “show cause letter”, alleging misconduct for her past absences from 2015 to 2016, and required her to respond within 21 days. In her written 135 representation dated 20 July 2023, she explained her personal struggles, financial constraints, and family responsibilities, including caring for her critically ill younger brother who required lifelong dialysis treatment. Her current school principal supported her written representation, affirming her commitment and exemplary service. 140 [5]. Despite her explanation, the 2nd Respondent upheld the charges, issuing a dismissal letter on 9 November 2023, stating that her written representation was insufficient. The dismissal was backdated to 27 October 2023, though she was only officially informed on 23 November 2023, which was her last day of service, 145 according to the letter of termination. The Applicant argues that the 7 year delay in carrying out the disciplinary action violated natural justice, as she was allowed to work with a salary duly paid, promoted, and awarded for excellence without complaints for years. She asserts that her termination was unfair and disproportionate, 150 given the lack of prior warnings, failure to consider mitigating circumstances, and implied condonation of her past actions. [6]. The events, chronologically set out, are as follows: a) 19 January 2015 to 19 August 2016 – Applicant’s period of absenteeism from SMKA Sultan Azlan Shah (SMKA SAS). 155 b) January 2017 – The Applicant was transferred to SMK Aminuddin Baki (SMK ABC), marking a turning point in her career after earlier difficulties. c) 2017 to 2022 – The Applicant consistently received excellent annual performance ratings and commendations. 160 d) 2022 – She was awarded the Excellent Service Award (Anugerah Perkhidmatan Cemerlang – APC) for her contributions to SMK ABC. e) 2017 to 2022 – During this period, the Applicant also received salary increments and promotions. Although specific dates 165 and formal letters are not provided, her claim is supported by cumulative recognition, work assignments, and acknowledgments from the school and her superiors. f) 6 July 2023 – A Show Cause Letter was issued to the Applicant, marking the first formal notice regarding her 170 absenteeism from 2015 to 2016. g) 20 July 2023 – The Applicant submitted a written representation in response to the Show Cause Letter, explaining her personal circumstances and offering a defence. h) 9 November 2023 – The Dismissal Letter was issued to the 175 Applicant, backdated to take effect from 27 October 2023. Issues for Determination [7]. The primary issues before this Court are: a) whether the delay of 7 years in initiating disciplinary action rendered the decision unfair and unlawful; 180 b) whether the disciplinary process complied with natural justice and procedural fairness; and c) whether the punishment of dismissal was proportionate to the alleged misconduct. Whether the delay of seven (7) years in Initiating disciplinary 185 proceedings rendered the decision unfair and unlawful [8]. The Applicant contends that the 7-year delay in initiating disciplinary action against her is unreasonable, procedurally unfair, and a breach of rules of natural justice. She argues that disciplinary proceedings must be initiated promptly, especially when they may 190 result in severe consequences such as dismissal. The Applicant maintains that her continued employment at the school to which she was transferred where she was given promotions, salary increments, and even an Excellent Service Award in 2022 indicates that the Respondents had implicitly condoned her past 195 absenteeism. She disputes the Respondents' justification that the delay was due to investigations, asserting that all necessary employment records and attendance data were readily available. Applicant relies on a number of cases: Ganga Devi Kumaran lwn. Madinah Mohamad Pengerusi Lembaga Tatatertib 200 Perkhidmatan Pendidikan Kumpulan Sokongan (No. 1) Kementerian Pendidikan Malaysia & Yang Lain [2022] CLJU 2532; [2022] MLJU 2695; [2022] MLRHU 2246 and Public Services Commission Malaysia & Anor v. Vickneswary RM Santhivelu [2008] 6 CLJ 573; [2008] 6 MLJ 1: [2008] 2 MLRA 273 205 to support her claim that prolonged inaction, combined with continued employment, amounts to condonation, which makes subsequent disciplinary action unfair and unlawful. [9]. The Federal Court in Vickneswary RM Santhivelu (supra) reiterates a passage from the decision of the Court of Appeal: 210 “[30] Since case authorities say that whether there is unreasonable delay depends on the circumstances of each case, delay per se cannot be construed against the appellant. In fact the Court of Appeal said so in its judgment. At para 3 of the Court of Appeal judgment, it said: 215 “... It all depends on the facts of each case. In particular it depends on a number of factors, including the nature of the charge, the length of the delay, the reasons for the delay the opportunity which the employee had to evidentially meet the 220 accusation leveled at him. In the absence of any reasonable explanation, the longer the delay, the more difficult it would be for the disciplining body to justify the proceedings against the employee. Further, long delay may, when coupled with some 225 other circumstances, amount to strong evidence of condonation on the part of the employer of the employee's misconduct.” ….. [39] On the question of condonation raised by the 230 respondent and referring to the case of Azman Abdullah v. Ketua Polis Negara [1997] 1 CLJ 257, I hold, in this present case, that there was no condonation. Condonation in the context of employment contract is an act by the employer to excuse or forgive him for the wrongful act committed by the 235 employee. Condonation can be in the active form ie, by the act of telling the person that he has been forgiven for the wrongful act done or by a passive act of not taking any action. Halsbury's Laws of England, 4th edn vol. 16 at p 439 para 648 describe condonation as follows: 240 “An employer who with full knowledge of his employee's misconduct elects to continue him in service cannot subsequently dismiss him for the offence which he has condoned.”” Underline emphasised 245 [10]. The Respondents, however, argue that there is no statutory limitation preventing them from initiating disciplinary action at any time. They maintain that the delay was necessary to conduct a thorough investigation and that the timing of the proceedings did not 250 prejudice the Applicant, as she was duly informed of the charges and given an opportunity to respond. They emphasised that prolonged absenteeism is a serious offense and that disciplinary action remains valid regardless of the delay. [11]. Despite this argument, the Applicant argues that her legitimate 255 expectation of continued employment was unfairly disrupted by the sudden disciplinary action. Having continued teaching with distinction for over seven years without any complaints or warning, she maintains that the inaction of the Respondents fundamentally tainted the disciplinary proceedings, making them procedurally 260 unfair and legally unsustainable. Whether the Disciplinary Process Complied with Natural Justice and Procedural Fairness [12]. The Applicant asserts that the disciplinary process was procedurally flawed and violated natural justice in many ways. First, she argues 265 that she was not provided with key evidence relied upon by the Respondents to support the charge against her. The “Surat Pertuduhan” (Charge Letter) dated 6 July 2023, merely accused her of 514 days of absenteeism but failed to provide supporting documents detailing her attendance records. She contends that this 270 lack of transparency severely prejudiced her ability to prepare an effective defence. She cites Saiful Norddin v. Suruhanjaya Pasukan Polis & Anor And Another Appeal [2023] MLJU 2344; [2023] CLJU 2134; [2023] AMEJ 2143; [2023] MLRAU 249 (folld), where the Court of Appeal ruled that failing to disclose critical 275 documents amounts to procedural impropriety, as it denies an accused officer the right to a fair hearing. “[17] …. it was crystal clear that the Respondents in the decision-making process had breached a cardinal rule of natural justice and had committed procedural impropriety 280 when they failed to provide the Appellant with vital documents, statements, reports and CCTV recordings ….. Without being in possession of the same, ….. the Appellants were certainly placed in a disadvantageous position in defending the allegations levelled against them. We are, 285 hence, constrained to hold that the proceedings conducted by the DA in this instance is inconsistent with the rules of natural justice as enshrined in Art. 135(2) of the FC.” [13]. The Respondents counter that they had already established a prima 290 facie case based on the available records and that no specific provision in the Public Officers (Conduct and Discipline) Regulations 1993 [P.U.(A) 395/1993] required them to furnish additional evidence unless requested. They argue that the Charge Letter contained sufficient details for the Applicant to respond and 295 that she never formally requested supporting documents during the disciplinary process. [14]. The Applicant further challenges the accuracy of the charge, asserting that the 514-day absenteeism calculation was factually incorrect. She argues that the Respondents failed to exclude non- 300 working days, such as weekends, public holidays, and school breaks, which should not be counted as absenteeism. Upon recalculating, she found that the actual number of absent working days was only 337, not 514, meaning that the charge was grossly inflated. This, she argues, constitutes an Anisminic error, where a 305 decision-making authority omits relevant considerations, thereby rendering the charge defective and legally flawed. [15]. Further, the Applicant contends that the Respondents failed to provide any reasons explaining why her representation was rejected. The decision letter dated 9 November 2023 merely stated 310 that her defence was insufficient, without detailing why her explanation was not accepted. She relies on Nazrul Imran bin Mohd Nov v. Civil Service Commission Malaysia & Anor [2021] 10 CLJ 737; [2021] 6 MLJ 750; [2022] 1 MLRA 96; where the court held that failure to provide reasons makes a disciplinary decision 315 cannot be defended. The lack of reason for the decision, applicant argues, deprived her of the opportunity to challenge the findings properly, further violating procedural fairness. The Court of Appeal stated as follows: “[65] It is incumbent on both respondents not to merely say 320 the appellant did not exculpate himself in respect of the charge against him by the representation he had sent. These statements made that are without any basis given, no matter how strenuously made, remain devoid of any substance or weight. Both respondents, especially first respondent, are 325 duty-bound to explain and give reasons for rejecting the grounds given by the appellant in his representation in answering the charge. Unfortunately, this was not done by the respondents as is evident from the affidavits filed. [66] Further, the failure of the first respondent to explain why 330 the appellant was found not able to exculpate himself, also gives credence to the contention that the first respondent did not sufficiently consider the appellant's defences. If indeed the first respondent had taken into account the appellant's defences and had rationally considered the same, surely 335 reasons could be provided for rejecting the appellant's defences.” [16]. Finally, the Applicant argues that the denial of her right to appeal was a fundamental breach of justice. The dismissal letter did not 340 inform her of any right to challenge the decision, contrary to paragraph 11 of the Pekeliling Perkhidmatan Sumber Manusia (Tatakelakuan dan Pengurusan Tatatertib Pegawai Awam) (Ceraian UP 7.4.1) which mandates that all dismissal decisions must state the right to appeal to the Lembaga Rayuan Tatatertib 345 (LRTT) within 14 days. The Respondents argue that she had no automatic right to appeal, as her dismissal was within the authority of the 2nd Respondent, but she insists that denying her access to an appeal mechanism was procedurally unjust. The relevant paragraph 11 is append below: