the inference that the Tribunal failed to consider an important issue must be shown to be clear and virtually inescapable. Even S/N re8ByzNMg0K3ije8u6KoAA if the Tribunal misunderstood MMHE's case or having been mistaken as to the law or having chosen not to deal with a point pleaded by the aggrieved party because the Tribunal thought it unnecessary, the inference should not be drawn. The Tribunal's decision to reject an argument, whether implicitly or otherwise, whether rightly or wrongly, and whether or not as a result of its failure to comprehend the argument and so to appreciate its merits, is not a breach of natural justice. - Findings of the Court [52] Basically, MMHE attempted to persuade the Court to set aside the Award on the ground that it is in conflict with the public policy of Malaysia where a breach of the rules of natural justice occurred in connection with the making of the Award as the Arbitral Tribunal failed to consider and make any findings on the evidence of the expert witnesses as recorded in JS-1 and as submitted by the parties in the arbitration proceedings. S/N re8ByzNMg0K3ije8u6KoAA [53] In so far as the legal principles governing an assessment as to whether a case under subpara 37(1)(b)(ii) read with subpara 37(2)(b)(ii) AA 2005 is established, Mr. K. Mohanadass drew the attention of the Court to the following passage from Redfern and Hunter on International Arbitration, Sixth Edition, Oxford University Press, 2015 by the learned authors Nigel Blackaby and Constantine Partasides with Alan Redfern and Martin Hunter at pp 598 and 599: “10.40 … where an arbitral tribunal fails to deal with all of the issues referred to it for determination, it is usually said that the award should at least be held valid in respect of the issues with which it does deal. However, this is perhaps too simplistic. The significance of the issues that were not dealt with must be considered in relation to the award as a whole. For example, it is not difficult to envisage a situation in which the issues that were overlooked were of such importance that, had they been dealt with, the whole balance of the award would have been altered and its effected would have been different. In such circumstances, it seems fair that the aggrieved party should have a right of recourse against the entire award.…” S/N re8ByzNMg0K3ije8u6KoAA (emphasis added). [54] Closer to home, the Federal Court has expounded on the application of subparas 37(1)(b)(ii) and 37(2)(b)(ii) AA 2005 in the seminal decision in Jan De Nul (M) Sdn Bhd & Anor v Vincent Tan Chee Yioun & Anor [2019] 2 MLJ 413 at pp 427 - 430 as quoted below: "[49] The term ‘public policy’ is not defined in the AA 2005. However, the term appears in three different sections, namely of ss 4, 37 and 39 of the AA 2005. As commonly used, the term ‘public policy’ signifies some matter which concerns public good and public interest. It is a fundamental principle of justice in substantive and procedural aspects. … [52] The term ‘public policy’ as appears in s 37(1)(b)(ii) of the AA 2005 covers a scope of ‘public policy’ elements as used generally. However, in s 37(2)(b)(ii) the scope is more specific. It specifically categorises a breach of the rules of natural justice which occurred in connection with the making of an award as being in conflict with the public policy of Malaysia. S/N re8ByzNMg0K3ije8u6KoAA [53] The decision of the Singapore Court of Appeal in PT Asuransi Jasa Indonesia (Persero) v Dexia Bank SA [2007] 1 SLR 597, provides a good guidance on the interpretation of the term ‘public policy’ in an application to set aside an arbitral award made by a tribunal, on the ground of a breach of the rule of natural justice for being in conflict with the public policy. In that case Chan Sek Keong CJ (delivering the judgment of the court) ruled: Although the concept of public policy of the State is not defined in the Act or the Model Law, the general consensus of judicial and expert opinion is that public policy under the Act encompasses a narrow scope. In our view, it should only operate in instances where the upholding of an arbitral award would ‘shock the conscience’ (see Downer Connect (58) at (136), or is ‘clearly injurious to the public good or … wholly offensive to the ordinary reasonable and fully informed member of the public’ (see Deutsche Schachbau v Shell International Petroleum Co Ltd [1987] 2 Lloyds Rep 246 at 254, per Sir John Donaldson MR), or where it violates the forum’s most basic notion of morality and justice: see Parsons &Whittemore Overseas Co Inc v. Societe Generalede L’Industrie du Papier (RAKTA) 508 F 2d 969 (second Cir, 1974) at 974. S/N re8ByzNMg0K3ije8u6KoAA [54] In a recent case of Sigur Ros Sdn Bhd v Master Mulia Sdn Bhd [2018] 3 MLJ 608; [2018] 3 MLRA 219, the Court of Appeal held, inter alia, that a breach of the rules of natural justice that occurred in an arbitral proceedings which has a real and substantial impact on the outcome of the arbitration and the eventual award rendered, is plainly said to be in conflict with the public policy of Malaysia. [55] Section 37(2)(b)(ii) of the AA 2005 provides that an award made by an arbitral tribunal would be in conflict with the public policy of Malaysia if a breach of the rules of natural justice occurred in connection with the making of the award. The circumstances stated in s 37(2) are by no means exhaustive. Other appropriate circumstances may also fall under the category of ‘public policy’ in view of the opening phrase ‘without limiting the generality of sub-para (1)(b)(ii)’ as appears in s 37(2) of the AA 2005. However, it must be appreciated that the concept of public policy generally is itself a broad concept. But in applying the concept for the purpose of setting aside an award under s 37 of the AA 2005, the concept of public policy ought to be read narrowly and more restrictively. The court’s intervention should be sparingly used. The court must be compelled that a strong case has been made out that the arbitral award conflicts with the public policy of Malaysia. As clearly stated by the Court of Appeal in Sigur Ros (with which S/N re8ByzNMg0K3ije8u6KoAA we agree): ‘The concept of public policy must be one taken in the higher sense where some fundamental principle of law or justice is engaged, some element of illegality, where enforcement of the award involves clear injury to public good or the integrity of the court’s process or powers will be abused’. [56] Even though the court finds that a breach of the rules of natural justice has been established or that an arbitral award is in conflict with the public policy under s 37 of the AA 2005, it does not necessarily mean that the award must be set aside as a matter of course. The power of the court to set aside an award under s 37 is discretionary and will not be exercised automatically in every case where the complaints are established (see: Kyburn Investments Ltd v Beca Corporate Holdings Ltd [2015] 3 NZLR 644; Sigur Ros Sdn Bhd). [57] The court must evaluate the nature and impact of the particular breach in deciding whether the award should be set aside under s 37. The court must also consider the background policy of encouraging arbitral finality and minimalist intervention approach to be adopted in line with the spirit of UNCITRAL Model Law. The effect of ss 8, 9, 37 and 42 of the AA 2005 is that the court should be slow in interfering with or setting aside an S/N re8ByzNMg0K3ije8u6KoAA arbitral award. The court must always be reminded that constant interference of arbitral award will defeat the spirit of the AA 2005 which for all intent and purposes, is to promote one-stop adjudication in line with the international practice (see: Ajwa For Food Industries Co (MIGOP), Egypt v Pacific Inter-Link Sdn Bhd & another appeal [2011] MLJU 1537; [2013] 2 CLJ 395; Taman Bandar Baru Masai Sdn Bhd v Dindings Corporations Sdn Bhd [2009] MLJU 793; [2010] 5 CLJ 83; and Lesotho Highlands Development Authority v Impregilo SpA and others [2005] UKHL 43). In this regard, the court needs to recognise the autonomy of the arbitral process by encouraging finality; and its advantage as an efficient alternative dispute resolution process should not be undermined. [58] The scope of public policy ground for setting aside an arbitral award could only be invoked in deserving case ie in instances where it appears a violation of the most basic notions of morality and justice. It covers fundamental principles of law and justice in substantive as well as procedural respect. Instances where the upholding of an arbitral award would shock the conscience, or clearly injurious to the public good, or wholly offensive to the ordinary reasonable and fully informed member of the public, had been held by courts in various jurisdiction to fall within the category of public policy ground for setting aside an S/N re8ByzNMg0K3ije8u6KoAA arbitral award. Thus, instances such as ‘patent injustice’, ‘manifestly unlawful and unconscionable’, substantial injustice’, ‘serious irregularity’ and other similar serious flaws in the arbitral process and award, would also fall within the applicable concept of public policy and therefore by virtue of s 37(1)(b)(ii) of the AA 2005 when proven, can be a ground for the court to exercise its discretion to set aside the award (see: Ajwa for Food Industries). Such instances fall within ‘the basic and fundamental notions or principles of justice’. The court must adopt the principle as laid down by Howard M Holtzmann and Joseph E Neuhans as found in their commentary in A guide to the UNCITRAL Model on International Commercial Arbitration: Legislative History and Commentary ‘that the term ‘public policy which was used in the 1958 New York Convention and many other treaties, covered fundamental principles of law and justice in substantive as well as procedural respects’. The terms ‘patent injustice’ or ‘substantial injustice’ or ‘manifestly unlawful and unconscionable’ as often used by the court in setting aside arbitral awards, do not mean injustice which is more than de minimis; what is required is that the injustice had real effect and had prejudiced the basic right of the applicant (see: Soh Beng Tee & Co Pte Ltd v Fairmount Development Pte Ltd [2007] 3 SLR 86)." S/N re8ByzNMg0K3ije8u6KoAA (emphasis added; see too, para 43 of the judgment in Master Mulia Sdn Bhd v Sigur Rus Sdn Bhd [2020] 12 MLJ 198 at pp 232 and 233 where the Federal Court shed light on the guiding principles on the exercise of residual discretion when an application for setting aside an award is grounded on breach of natural justice). [55] The aforesaid guiding principles were applied by this Court in M101 Entity Sdn Bhd v Geopancar Sdn Bhd and another case [2022] MLJU 1354; Propel Synergy Sdn Bhd v Vistasik Sdn Bhd and another case [2022] MLJU 824 (affirmed by the Court of Appeal on 7.11.2022 and motion for leave to appeal to the Federal Court was dismissed on 15.5.2023); and East Coast Economic Region Development Council v. Multi-Spex Architects Sdn Bhd & Another Case [2022] 8 CLJ 103. [56] Further, in Front Row Investment Holdings (Singapore) Pte Ltd v Daimler South East Asia Pte Ltd [2010] SGHC 80, the Singapore High Court referred to s 48(1)(a)(vii) of the Arbitration Act (Cap 10, 2002 Rev Ed), which is similar to subpara 37(2)(b)(ii) AA 2005, and to a decision by the Singapore Court of Appeal as follows: S/N re8ByzNMg0K3ije8u6KoAA "31 In Pacific Recreation Pte Ltd v SY Technology Inc [2008] 2 SLR(R) 491, the Court of Appeal held that a court or tribunal would be in breach of natural justice if it decided a case on a basis not raised or contemplated by the parties, since the affected party would have been deprived of its opportunity to be heard or to address the issues upon which the case was decided: at [30]. The corollary is plainly also true – that a court or tribunal will be in breach of natural justice if in the course of reaching its decision, it disregarded the submissions and arguments made by the parties on the issues (without considering the merits thereof). Otherwise, the requirement to comply with the maxim audi alteram partem would be hollow and futile, satisfied by the mere formality of allowing a party to say whatever it wanted without the tribunal having to address or even understand and consider whatever had been said." (emphasis added). [57] Proceeding next to an analysis of the issues raised in the instant case, firstly, the question as to whether the assessment of quantum for Claim 1 was listed as MMHE's principal issue or otherwise can be swiftly dealt with. In my view, the answer is in the affirmative because the assessment of quantum for Claim 1 would fall within the umbrella S/N re8ByzNMg0K3ije8u6KoAA of Issues 6 and 7 under "Quantum" in MMHE’s List of Principal Issues (see para 33 above) i.e. "6) If yes, what damages is KPOC entitled to seek from MMHE?" and "7) Has KPOC proven its case in respect of its loss?". [58] In any event, in Part G on "Alleged Loss and Damage" in the SoD, MMHE had clearly put KPOC to strict proof of the alleged loss and damage and stated that KPOC has no entitlement to its claims and that the value of the alleged loss and damage is exorbitant, disproportionate and without any basis. KPOC’s alleged loss and damage was said to be almost 7.5 times the combined value of the Purchase Orders. [59] Furthermore, both parties have addressed the issue in the arbitration proceedings (see item 4, p 7 in the Scott Schedule prepared by the learned counsels for the hearing in this Court (encl. 124) where references are made to the parties' respective Opening Statements in paras 140 - 174 and 396 - 430, encl. 106; Main Submissions in paras 173 - 225 and 586 - 733, encl. 81; and Reply Submissions in paras 34 - 71 and 7(19), (20), 144 - 149, 170 - 177, encl. 75). S/N re8ByzNMg0K3ije8u6KoAA [60] Secondly, on the issue as to whether the Tribunal has dealt with the essential issues surrounding the quantification of Claim 1 and provided its findings and reasonings, a scrutiny of the Award reveals that para 133, pp 108 - 122 consists of lengthy quotations from KPOC's Opening Statement and Reply Submissions while para 134, p 123 refers to MMHE’s objections to Claim 1 (see para 48 above). [61] In para 135, p 123 of the Award, the Tribunal said: "As the Tribunal is satisfied that the first objection is devoid of merit for reasons to be set out under its findings, the Tribunal proposes to only set out below, Counsel’s submissions on the second and third objections. Counsel’s principal submissions on the second and third objections as set out in the Respondent’s Counsel’s Closing and Reply Submissions and in the same numbered paragraphs as therein, are as follows: …". [62] The reasons given by the Tribunal in rejecting MMHE's first objection can be found in para 138, p 132 of the Award as re-produced below: S/N re8ByzNMg0K3ije8u6KoAA "138. Following the Tribunal's earlier ruling that the Claimant has discharged the burden of proving that the manual valves were not manufactured by OMB, it must follow that unless the Respondent tendered positive evidence of the delivery of the 341 valves to the Claimant, the Tribunal is obliged to reject the claim of the Respondent, that it did in fact deliver 341 valves to the Claimant. The fact that the Mikuni did purchase 341 valves from OMB and represented to OMB that these valves were intended for the Kebabangan Project, does not mean that these valves were indeed delivered to the Claimant, in the face of the discrepancies in the contents of the DO dated 23.11.2012 and the PO No.17222- Revised. The Respondent having opted to not lead any positive evidence to explain these discrepancies, the Tribunal rejects the objection based on the first ground.". [63] It is observed that there is a numbering error in the Award as there is no para 136. Instead, after para 135, the Award continues with para 137 where the Tribunal quoted excerpts from MMHE's Closing Submission relating to the deficiency in the computation arising from it being based on Note to File. S/N re8ByzNMg0K3ije8u6KoAA [64] The Tribunal addressed MMHE's second and third objections in the following paras at pp 132 - 134 of the Award: "139. The basis for the Respondent’s second and third objections in law are primarily based on the pronouncements of the Federal Court in the case of Popular Industries Limited v Eastern Garment Manufacturing Sdn. Bhd, where the court said: "It is axiomatic that a plaintiff seeking substantial damages has the burden of proving both the fact and the amount of damages before he can recover. If he proves neither, the action will fail or he may be awarded only nominal damages upon proof of the contravention of a right." [Emphasis added]."