It is a firmly established rule (to which there are exceptions) requiring that when documentary evidence is tendered, primary evidence of the document, that is to say the production of the documents itself, is essential. The burden of proving the existence of any circumstances bringing the case within any of the exceptions lies upon the party seeking to adduce secondary evidence of the contents of the document. In the present case, the plaintiffs made not the slightest attempt to discharge that burden, with the result that exh P76, which was alleged to be extracted from the books of accounts of the plaintiffs which were never produced, was inadmissible in evidence. Similarly, the oral evidence of the accountant which was based on exh P76 was also inadmissible for the same reason. … [11] Even had the accounts books been in evidence, they could not by themselves have been sufficient to charge the defendants with liability, having regard to the provisions of s 34 of the Evidence Act, so that the entries themselves would have had to be proved by someone having personal knowledge of the transactions reflected in such entries. The accountant was not such a person as he, like any accountant, would of necessity have to rely upon information derived from documentary sources and explanations provided by his clients when preparing the accounts. [12] In all the circumstances, reason and justice pointed to the inevitable conclusion that although the plaintiffs had shown the fact of damage, no evidence or no sufficient evidence had been adduced as to its amount with the result that it was virtually impossible to assess damages. Accordingly, all that the court could do was to make an award of nominal damages of US$500, that being the currency of the contract. [emphasis mine] [45] Popular Industries was approved by the Supreme Court in Malaysian Rubber Development Corp Bhd v Glove Seal Sdn Bhd [1994] 3 MLJ 569 SC at p 582E-F. [“Malaysian Rubber Development”]. Mohamed Dzaiddin SCJ said-For this head of damages, the plaintiff was entitled to claim for such amount as it could prove to be clearly attributable to the first defendant's breach of the said agreement. In this regard, we would approve what was stated in Popular Industries Ltd v Eastern Garment Manufacturing Sdn Bhd [1989] 3 MLJ 360 at p 367: It is axiomatic that a plaintiff seeking substantial damages has the burden of proving both the fact and the amount of damages before he can recover. If he proves neither, the action will fail or he may be awarded only nominal damages upon proof of the contravention of a right. Thus nominal damages may be awarded in all cases of breach of contract (See Marzetti v Williams 109 ER 842). And, where damage is shown but its amount is not proved sufficiently or at all, the court will usually decree nominal damages. See, for example Dixon v Deveridge (1825) 2 C & P 109; 172 ER 50 and Twyman v Knowles 138 ER 1183. [46] Later, when elevated to the Supreme court, Edgar Joseph Jr FCJ in Tan Sri Khoo Teck Puat & Anor V Plenitude Holdings Sdn Bhd [1994] 3 MLJ 777 FC had the opportunity to refer to his High Court decision in Popular Industries and its approval by the Supreme Court in Malaysian Rubber Development. Delivering the Judgment of the Court Edgar Joseph Jr FCJ said at 785- …there are three preliminary matters which, at the outset, require emphasis. Firstly, that part of the judgment which provides that the vendor shall pay to the purchaser damages to be assessed for wrongful termination of the agreement with costs and that Tan Sri Khoo and the vendor shall pay to the purchaser damages to be assessed for breaches of the undertakings, even though affirmed on appeal, can in no way relieve the purchaser of satisfying the fundamental requirement of having to prove its loss (if any) arising from those breaches. To hold otherwise would amount to dispensing with proof of quantum altogether, and that cannot be the law. In so saying, we are reminded of the words of Lord Goddard in Bonham-Carter v Hyde Park Hotel Ltd 64 TLR 177 at p 178: … plaintiffs must understand that if they bring actions for damages it is for them to prove their damage; it is not enough to write down the particulars, so to speak, throw them at the head of the court, saying: 'This is what I have lost, I ask you to give me these damages'. They have to prove it. This dictum was referred to and applied by our Court of Appeal in John v Dharmaratnam [1962] MLJ 187. And, in Popular Industries Ltd v Eastern Garment Manufacturing Sdn Bhd [1989] 3 MLJ 360, the court had occasion to say this (at p 367): It is axiomatic that a plaintiff seeking substantial damages has the burden of proving both the fact and the amount of damages before he can recover. If he proves neither, the action will fail or he may be awarded only nominal damages upon proof of the contravention of a right. Thus nominal damages may be awarded in all cases of breach of contract (See Marzetti v Williams 109 ER 842). And, where damage is shown but its amount is not proved sufficiently or at all, the court will usually decree nominal damages. See, for example Dixon v Deveridge (1825) 2 C & P 109; 172 ER 50 and Twyman v Knowles 138 ER 1183. In Malaysian Rubber Development Corp Bhd v Glove Seal Sdn Bhd [1994] 3 MLJ 569 at p 582E-F, Mohamed Dzaiddin SCJ, speaking for the Supreme Court, quoted, with approval, the above passage in the Popular Industries case. [47] From the above cases, the principles applicable to a claim for breach of contract based on unpaid invoices can be distilled as follows – a) A plaintiff seeking damages has the burden of proving the amount of damages before he can recover the damages. b) Where damage is shown but its amount is not proved sufficiently or at all, the court will award only nominal damages. c) It is not sufficient to call an accountant to testify based on his report prepared from an examination of the account books of the plaintiff for the relevant period. The account books themselves must be produced. This is because when documentary evidence is tendered, primary evidence of the document, that is to say the production of the documents itself, is essential. If not produced, the oral evidence of the accountant as well as his report are inadmissible. d) Even if the accounts books are produced the entries themselves would have had to be proved by someone having personal knowledge of the transactions reflected in such entries. The accountant is not such a person. Application of law to the facts [48] Firstly, I will deal with the fact that not a single letter of demand was ever sent to the Defendant by the Plaintiff for such an alleged huge debt owing from 2016 to 2021. [49] The Plaintiff contends it has in the year 2022 sent a letter of demand dated 23-02-2022 through its solicitors to the Defendant. The Defendant denies receiving the alleged letter of demand dated 23-02-2022. I note that the alleged letter of demand was sent by Registered Post. [See B1 pages 54-57]. However, there is no proof it was ever received by the Defendant. [50] The Defendant’s address is No. 5 (1st Floor), Jalan Kijang, Taman Suntex but the letter of demand was addressed to No. 5, Jalan Kijang, Taman Suntex. The word ‘(1st Floor)’ is missing. In my view, the burden lies on the Plaintiff to prove service if it intends to run the argument the Defendant had received the demand and failed to deny liability. The Plaintiff has filed to discharge this burden. To my mind, it is strange that for such a huge alleged debt of RM 8,580,455.495 [owing from 2016 to 2020] the Plaintiff chose to send only one letter of demand in 2022, and even then, to send by Registered Post and not by hand. [51] Secondly, I will deal the Defendant’s submission that the Plaintiff had failed to prove that the Defendant owed the Plaintiff a sum of RM 12,281,934.250 as at 01-01-2017. [52] I accept the submissions of the Defendant that the Plaintiff had failed to prove that the Defendant owed the Plaintiff a sum of RM 12,281,934.250 as at 01-01-2017. This sum of RM 12,281,934.250 as at 01-01-2017 was used by the plaintiff in its Running Account as the starting debt for the debits and credits from January 2017 to November 2020. [See B23 pages 8794 to 8875 marked as Exhibit H-1]. [53] To support the Plaintiff’s assertion that the Defendant owes the Plaintiff a sum of RM 12,281,934.250 as at 01-01-2017, the plaintiff relies on the documents at B23 pages 8888 to 8943 and its English translations in B24 pages 13 to 68. However, these documents are marked as Part C. The makers were not called as witness. PW1 cannot testify as she is not the maker. PW1 only joined the Plaintiff in Dec 2021. [See Notes of Proceeding page 14 line 10]. PW2 is also not the maker of these documents. [54] A perusal of these documents in B24 pages 13 to 68 also show that they are Reconciliation Statements for 2016, Statements of Money Transfers and Statement of Accounts of the Defendant. The underlying documents used for the 2016 Annual Reconciliation Statement [B24 page 13] were not produced in court. This is admitted by PW1. [See Notes of Proceeding page 23 line 25 to page 24 line 2] who said under cross-examination [PT is the Defence counsel and Han is PW1]- Oh yeah, yeah, that’s what I’m asking. Is there proof that you have here 26 any invoices for the year 2016? Here in courtlah? Yeah. In courtlah? Yeah that she has seen. Correct there is none in court here. [55] The law is clear that as the underlying documents used for the 2016 Annual Reconciliation Statement [B24 page 13] were not produced in court and the persons who were the makers of those documents were also not called to testify, the Plaintiff had failed to prove the Defendant owed the Plaintiff a sum of RM 12,281,934.250 as at 01-01-2017. [See Popular Industries Edgar Joseph Jr. at Held 6, 8, 9, 11 and 12 of the MLJ report]. [56] Since the starting debt RM 12,281,934.250 as at 01-01-2017 for the debits and credits from January 2017 to November 2020 is not proven, the sum of RM8,580,455.495 as at 30-11-2020 [See Statement of Claim at paragraph 12a] is therefore not proven. WhatsApp messages exchanged between PW2 and Ms. Wang Li Ya [also known as Jojo Wang]. See B22 at page 8663. [57] Thirdly, I will deal with the reliance by the Plaintiff on the WhatsApp messages exchanged between PW2 and Ms Wang Li Ya [also known as Jojo Wang] as an alleged admission of the debt. See [B22 at page 8663]. [58] I have perused B22 from pages 8650 to 8663. In my mind these messages relate to attendances in a court suit the details of which are unclear [page 8650], transfers of monies from Malaysia to Vietnam and Taiwan [page 8651] and miscellaneous discussions. They are not sufficient to prove on a balance of probability that the Defendant owes the Plaintiff the sum of RM 8,580,455.495 as at 30-11-2020 [See Statement of Claim at paragraph 12a]. Decision [59] To recap, in a submission of ‘No case to answer’ even if the Plaintiff’s evidence is presumed to be true and adverse inference is drawn, the burden of proof at all times is borne by the Plaintiff on the balance of probabilities to establish his case against the Defendant. It is for the Plaintiff to prove his case and satisfy the court that his claim is well-founded before the court can grant judgment on his claim. The fact that the Defendant has led no evidence or called no witnesses does not absolve the Plaintiff from discharging his burden in law. [See Jaafar Shaari Peh Swee Chin FCJ at p 519, Syarikat Kemajuan Timbermine Sdn Bhd v Kerajaan Negeri Kelantan Darul Naim [2015] 3 MLJ 609 FC Ramly Ali FCJ, Yui Chin Song & Ors v Lee Ming Chai & Ors [2019] 6 MLJ 417 FC Ramly Ali FCJ and Yoong Sze Fatt v Pengkalen Securities Sdn Bhd [2011] 4 MLJ 805 Abdul Malik Ishak JCA]. [60] Since the Plaintiff had failed to prove the starting debt of RM 12,281,934.250 as at 01-01-2017 for the debits and credits from January 2017 to November 2020, the alleged debt of RM 8,580,455.495 as at 30- 11-2020 [See Statement of Claim at paragraph 12a] is therefore not proven. [61] Where the amount is not proved sufficiently or at all, the court will award only nominal damages. See Popular Industries. [62] Accordingly, I award nominal damages of RM 5,000 to be paid by the Defendant to the Plaintiff. The Defendant is to pay to the Plaintiff interest on RM 5,000 at 5% p.a. from date of judgment till full payment and costs of RM 30,000 subject to allocatur. ..........(signed)............... Leong Wai Hong Judicial Commissioner High Court of Malaya Kuala Lumpur (NCVC 10) Dated: 5th January 2023 COUNSEL: 1) Alex Gan Yi Yang with Ng Shawn for Plaintiff. (Vilasiny Gan & Co. (Petaling Jaya)) 2) P. Taneswaran for Defendant. (Tanes, Khoo & Paulraj (Kuala Lumpur)) CASES REFERRED TO: 1) Bonham-Carter v Hyde Park Hotel Ltd 64 TLR 177. 2) Dixon v Deveridge (1825) 2 C & P 109; 172 ER 50. 3) Fordeco No 17 v Shanghai Hai Xing Shipping Co Ltd, The Owners Of The Ship Mv Xin Hua 10 [2000] 1 MLJ 449. 4) Gan Yook Chin (P) & Anor v Lee Ing Chin @ LeeTeck Seng & Ors [2005] 2 MLJ 1. 5) Jaafar Shaari & Siti Jama Hashim v. Tan Lip Eng & Anor [1997] 4 CLJ 509. 6) John v Dharmaratnam [1962] MLJ 187. 7) Laurie v Raglan Building Co Ltd. 8) Malaysian Rubber Development Corp Bhd v Glove Seal Sdn Bhd [1994] 3 MLJ 569. 9) Maju Holdings Sdn Bhd v Fortune Wealth (H-K) Ltd and Other Appeals [2004] 4 MLJ 105. 10) Marzetti v Williams 109 ER 842. 11) Mohd Nor Afandi bin Mohamed Junus v Rahman Shah Alang Ibrahim & Anor [2008] 3 MLJ 81; [2008] 2 CLJ 369. 12) Popular Industries Ltd v Eastern Garment Manufacturing Sdn Bhd [1989] 3 MLJ 360. 13) Ranbaxy (Malaysia) Sdn Bhd v EI Du Pont De Nemours And Co [2011] MLJU 1135; [2011] 1 AMCR 857. 14) Storey v Storey [1961] P 63. 15) Syarikat Kemajuan Timbermine Sdn Bhd v Kerajaan Negeri Kelantan Darul Naim [2015] 3 MLJ 609. 16) Tan Sri Khoo Teck Puat & Anor V Plenitude Holdings Sdn Bhd [1994] 3 MLJ