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1 DALAM MAHKAMAH TINGGI MALAYA DI JOHOR BAHRU DALAM NEGERI JOHOR DARUL TAKZIM, MALAYSIA SAMAN PEMULA NO.: JA-24NCC(ARB)-2-04/2022 Dalam perkara Timbang Tara antara Extra Excel (Malaysia) Sdn Bhd dan Quek Peck Keow; Dan Dalam perkara Seksyen 11 Akta Timbang Tara 2005 (Akta 646); Dan Dalam perkara Aturan 15, 29, 69 Kaedah-Kaedah Mahkamah 2012; Dan Dalam perkara Akta Mahkamah Kehakiman 1964; Dan Dalam perkara Akta Relief Spesifik 1950; Dalam perkara bidang sedia ada Mahkamah ANTARA QUEK PECK KEOW (P) …PLAINTIF DAN EXTRA EXCEL (M) SDN BHD ...DEFENDAN S/N 4h9cK7y3EmePotjD1CurQ GROUNDS OF JUDGMENT [Enclosure 1] Introduction [1] This is an originating summons filed by the Plaintiff seeking for a few reliefs, inter alia, to declare the impugned arbitration agreement is null and void. [2] As a brief background, the Defendant is a multi-level marketing company selling, amongst others, health food supplements and personal care products. The Defendant’s business model involves engaging distributors who sell the company’s products and at the same time develop their own downlines. [3] On 19.8.2011, the Plaintiff submitted an application to be a distributor of the Defendant’s products, which was later accepted by the latter. As an approved distributor, the Plaintiff is bound by the E. Excel Policies and Procedures (“EEPP”). However, the Plaintiff averred that she only received the copy of the EEPP in 2015 (“EEPP 2015”). [4] Being a distributor, the Plaintiff earns income by selling the Defendant’s products and from the bonus schemes given by the Defendant to the distributors based on the targeted sales. In 2019, the Plaintiff was rated as a “Diamond” distributor and her monthly income was around RM30,000.00. The Plaintiff has also often qualified for sponsored overseas trips for successful distributors including Japan, Vietnam, Hong Kong and the USA. [5] On 5.11.2018, the Defendant opened investigative and disciplinary proceedings (“Disciplinary Proceedings”) against the Plaintiff pursuant S/N 4h9cK7y3EmePotjD1CurQ to Chapter 10 of the EEPP following complaints that the Plaintiff had committed several unethical acts which amount to violations and/or breaches of the terms in the EEPP. [6] On 11.3.2020, the Defendant suspended the Plaintiff’s distributorship rights (“Suspension of Distributorship”) pending the Disciplinary Proceedings pursuant to Clause 10.3(c) and (d) of the EEPP. [7] Despite the Disciplinary Proceedings and the Suspension of Distributorship had been commenced in November 2018 and Mac 2020 respectively, the Plaintiff alleged that she was not informed of her fate and had exhausted her best avenue to reach the Defendant but to no avail. This led the Plaintiff on 16.12.2020 filed the Originating Summons No. JA-B54-7-12/2020 (“OS 7”) at the Johor Bahru Sessions Court challenging the validity of the Disciplinary Proceedings and the Suspension of Distributorship. In turn, the Defendant filed an application to stay the proceedings of OS 7 (“1st Stay Application”) pursuant to s. 10 of the Arbitration Act 2005 (“AA”) at the Sessions Court on the ground that the issues of Disciplinary Proceedings and Suspension of Distributorship must be referred to the arbitration as required by clause 1.3 of the EEPP 2015 which reads – Any and all disputes, claims and clauses of action arising out of or in connection with the Agreement or of the Malaysia Distributorship (including any questions regarding its existence, validity or termination) brought by a Distributor or one other than E. Excel Malaysia, shall be referred to and resolved through final and binding arbitration, and not by court or jury … [8] The Sessions Court on 24.3.2021 dismissed the Defendant’s 1st Stay Application on the ground that the impugned arbitration agreement S/N 4h9cK7y3EmePotjD1CurQ (“Arbitration Agreement 2015”) in clause 1.3 of the EEPP 2015 was invalid as it only authorises the Plaintiff or any person other than the Defendant to refer any dispute to the arbitration. Subsequent to the decision and realizing that the Arbitration Agreement 2015 runs the risk of being legally declared inoperative, the Defendant in June 2021 unliterally amended the EEPP 2015 (“Amended EEPP 2021”) to improvise the Arbitration Agreement 2015 (“Improvised Arbitration Agreement 2021”). The new clause 1.3 in the Amended EEPP 2021 reads as follows: Any and all disputes, claims and clauses of action arising out of or in connection with the Agreement or of the Malaysia Distributorship (including any questions regarding its existence, validity or termination) brought by a Distributor or E. Excel Malaysia, shall be referred to and resolved through final and binding arbitration, and not by court or jury … [9] The Defendant then appealed to the High Court against the Sessions Court decision on the 1st Stay Application. On 14.9.2021 the High Court allowed the appeal. Nevertheless, on 20.4.2022 the Court of Appeal allowed the Plaintiff’s appeal and reversed the High Court decision. The Court of Appeal also ordered the case be reverted to the Sessions Court for the hearing of the OS 7. [10] On 21.6.2022, the Sessions Court allowed the Plaintiff’s OS 7. The Defendant later appealed against the decision to the High Court which on 20.3.2024, I dismissed the Defendant’s appeal with costs. The case is pending at the Court of Appeal. S/N 4h9cK7y3EmePotjD1CurQ [11] It has to be noted that when the High Court allowed the Defendant’s appeal on the 1st Stay Application, on 25.11.2021, the Defendant commenced an arbitration proceeding by way of Notice of Arbitration to refer disputes regarding the validity of the Suspension of Distributorship to the arbitration. The Defendant also on 7.12.2021 unilaterally appointed Mr. Ashok Kumar Mahadev Ranai as the sole arbitrator. [12] When the Court of Appeal on 20.4.2022 allowed the Plaintiff’s appeal regarding the Defendant’s 1st Stay Application and held that the Sessions Court decision in dismissing the 1st Stay Application was correct, on 6.5.2022, the Defendant filed another stay of proceeding application (“2nd Stay Application”) pursuant to s. 10 of the AA at the same Sessions Court. In this application, the Defendant grounded its application on the Improvised Arbitration Agreement 2021. [13] Like the 1st Stay Application, on 21.6.2022 the Sessions Court again dismissed the Defendant’s 2nd Stay Application on the grounds of res judicata and estoppel as this application is the Defendant’s second attempt to open up the issue which had been decided before. Subsequently, the Defendant appealed against the Sessions Court decision to the High Court. Again, on 20.3.2024, I dismissed the Defendant’s appeal with costs and the company is appealing to the Court of Appeal. [14] On 14.4.2022, the Plaintiff filed an Originating Summons in this Court (Enclosure 1) for the following reliefs, inter alia: S/N 4h9cK7y3EmePotjD1CurQ