However, it must be appreciated that the concept of public policy generally is itself a broad concept. But in applying the concept for the purpose of setting aside an award under s 37 of the Arbitration Act 2005, the concept of public policy ought to be read narrowly and more restrictively. The court's intervention should be sparingly used. The court must be compelled that a strong case has been made out that the arbitral award conflicts with the public policy of Malaysia. As clearly stated by the Court of Appeal in Sigur Ros (with which we agree): 'The concept of public policy must be one taken in the higher sense where some fundamental principle of law or justice is engaged, some element of illegality, where enforcement of the award involves clear injury to public good or the integrity of the court's process or powers will be abused'. [56] Even though the court finds that a breach of the rules of natural justice has been established or that an arbitral award is in conflict with the public policy under s 37 of the Arbitration Act 2005, it does not necessarily mean that the award must be set aside as a matter of course. The power of the court to set aside an award under s 37 is discretionary and will not be exercised automatically in every case where the complaints are established (see: Kyburn Investments Ltd v. Beca Corporate Holdings Ltd [2015] 3 NZLR 644; Sigur Ros Sdn Bhd). [57] The court must evaluate the nature and impact of the particular breach in deciding whether the award should be set aside under s 37. The court must also consider the background policy of encouraging arbitral finality and minimalist intervention approach to be adopted in line with the spirit of UNCITRAL Model Law. The effect of ss 8, 9, 37 and 42 of the Arbitration Act 2005 is that the court should be slow in interfering with or setting aside an arbitral award. The court must always be reminded that constant interference of arbitral award will defeat the spirit of the Arbitration Act 2005 which for all intent and purposes, is to promote one-stop adjudication in line with the international practice (see: Ajwa For Food Industries Co (MIGOP), Egypt v. Pacific Inter-Link Sdn Bhd & another appeal [2012] 3 MLRA 383; [2013] 2 CLJ 395; Taman Bandar Baru Masai Sdn Bhd v. Dindings Corporations Sdn Bhd [2009] 4 MLRH 171; [2010] 5 CLJ 83; and Lesotho Highlands Development Authority v. Impregilo SpA and others [2005] UKHL 43). In this regard, the court needs to recognise the autonomy of the arbitral process by encouraging finality; and its advantage as an efficient alternative dispute resolution process should not be undermined. [58] The scope of public policy ground for setting aside an arbitral award could only be invoked in deserving case ie in instances where it appears a violation of the most basic notions of morality and justice. It covers fundamental principles of law and justice in substantive as well as procedural respect. Instances where the upholding of an arbitral award would shock the conscience, or clearly injurious to the public good, or wholly offensive to the ordinary reasonable and fully informed member of the public, had been held by courts in various jurisdiction to fall within the category of public policy ground for setting aside an arbitral award.” (Emphasis added) [51] Based on the case of Sigur Ros Sdn Bhd v. Master Mulia Sdn Bhd (supra), ‘public policy’ had been defined as ‘some fundamental principle of law or justice is engaged, some element of illegality, where enforcement of the award involves clear injury to public good or the integrity of the court's process or powers will be abused'. [52] Following that, in the case of Jan De Nul (M) Sdn Bhd & Anor v. Vincent Tan Chee Yioun & Anor (supra) ‘public policy’ is defined as ‘some matter which concerns public good and public interest’. Based on these definitions, the reasons given by SDES on its allegation against the Award as being in conflict with public policy have no elements of which raise concerns over public good and or interest. [53] In fact, as argued by RZH, SDES’s allegation is much to do about its dissatisfaction towards the decision derived by the Arbitrator. The issue pertaining to EOT, delay, LAD and VO had all been incorporated in the subcontract agreement entered into by the parties. These are all contractual terms which either party had the chance to negotiate and amend accordingly. Having executed the subcontract agreement, parties are bound by the terms and conditions stated therein. [54] Both SDES and RZH had made reference to the Era Kemuncak case to support their own position at the Arbitration Proceeding, the Arbitrator too had relied on this case to come to a decision regarding the issue on EOT. According to the Learned Arbitrator, whilst the Era Kemuncak case allows an implied right to grant an extension in the absence of an express clause on EOT in an agreement, it does not give the right to apply for an EOT. Therefore, the Arbitrator had denied SDES the right to apply for EOT in the absence of an express EOT clause. [55] The undeniable facts of this case are that in the subcontract agreement, there was a completion date i.e on 15.5.2017, there were delays to the completion date, there was extension of time granted to SDES and that as a consequence to the delay due to failure to complete within the stipulated given time LAD becomes claimable by RZH against SDES as per Clause 5 of the LOA. It is also not denied by SDES that there are no written instructions given for the works claimed by SDES as VO. Relevant parts of the Award are as follows: “ 44. Both parties cited Era Kemuncak Jaya (M) Sdn Bhd v Tenaga Switchgear Sdn bhd [2022] 1 MLRH 208 in their respective written submission. In that case, the High Court held that there was an implied contractual right of an employer to grant an EOT to the contractor. That case did not consider if there wa a corresponding implied contractual right of a contractor to apply for EOT. This distinction may be logical subject to the facts because in the case of a delay, the rights and interests of the employer and contractor are not necessarily aligned and there is no party in the seeking and granting of an indulgence.