(2009), Hart Publishing, the learned authors stated as follows: “(ii) Employees as Fiduciaries 4.110 The implied duty of fidelity operates as a term of the contract of employment, which arises as an incident of the employment relationship; it must therefore be distinguished from the separate notion of a fiduciary obligation which may [added: be] incurred by an employee to his or her employer. Only employees who undertake particular duties and responsibilities, normally associated with a senior position, will become fiduciaries and thereby assume the wide-ranging legal duties which are attached to that status. In particular, fiduciaries come under an open-ended duty of disclosure which is not part of the employee’s general duty of fidelity under the contract of employment.” [46] In the Queen's Bench Division case of University Of Nottingham v. Fishel and Another [2000] ICR 1462 (‘Fishel’), Elias 14 J considered the position of employees and in what situations they owed fiduciary duties. His Lordship cautioned against conflating and confusing the regular duties owed by employees to the company with the fiduciary duties owed by certain employees. His Lordship stated as follows: “The employment relationship is obviously not a fiduciary relationship in the classic sense. It is to be contrasted with a number of other relationships which can readily and universally be recognised as "fiduciary relationships" because the very essence of the relationship is that one party must exercise his powers for the benefit of another. Trustees, company directors and liquidators classically fall into this category which Dr. P. D. Finn, in his seminal work on fiduciaries Fiduciary Obligations (1977), has termed "fiduciary offices." As he has pointed out, typically there are two characteristics of these relationships, apart from duty on the office holder to act in the interests of another. The first is that the powers are conferred by someone other than the beneficiaries in whose interests the fiduciary must act, and the second is that these fiduciaries have considerable autonomy over decision making and are not subject to the control of those beneficiaries. By contrast, the essence of the employment relationship is not typically fiduciary at all. Its purpose is not to place the employee in a position where he is obliged to pursue his employer's interests at the expense of his own. The relationship is a contractual one and the powers imposed on the employee are conferred by the employer himself. The employee's freedom of action is regulated by the contract, the scope of his powers is determined by the terms (express or implied) of the contract, and as a consequence the employer can exercise (or at least he can place himself in a position where he has the opportunity to exercise) considerable control over the employee's decision making powers. This is not to say that fiduciary duties cannot arise out of 15 the employment relationship itself. But they arise not as a result of the mere fact that there is an employment relationship. Rather they result from the fact that within a particular contractual relationship there are specific contractual obligations which the employee has undertaken which have placed him in a situation where equity imposes these rigorous duties in addition to the contractual obligations. Where this occurs, the scope of the fiduciary obligations both arises out of, and is circumscribed by, the contractual terms; it is circumscribed because equity cannot alter the terms of the contract validly undertaken. The position was succinctly expressed by Mason J. in the High Court of Australia in Hospital Products Ltd. v. United States Surgical Corporation (1984) 156 C.L.R. 41, 97 as follows: "That contractual and fiduciary relationships may co-exist between the same parties has never been doubted. Indeed, the existence of a basic contractual relationship has in many situations provided a foundation for the erection of a fiduciary relationship. In these situations it is the contractual foundation which is all important because it is the contract that regulates the basic rights and liabilities of the parties. The fiduciary relationship, if it is to exist at all, must accommodate itself to the terms of the contract so that it is consistent with, and conforms to them. The fiduciary relationship cannot be superimposed upon the contract in such a way as to alter the operation which the contract was intended to have according to its true construction." …………………… Accordingly, in analysing the employment cases in this field, care must be taken not automatically to equate the duties of good faith and loyalty, or trust and confidence, with fiduciary obligations. Very often in such cases the court has simply been concerned with the question whether the employee's conduct has been such as to justify summary dismissal, and there has been no need to decide whether the duties infringed, properly analysed, are contractual or fiduciary obligations. As a consequence, the two are sometimes wrongly treated as identical: see Neary v. Dean of Westminster [1999] I.R.L.R. 288, 290 16 where the mutual duty of trust and confidence was described as constituting a "fiduciary relationship." Accordingly, in determining whether a fiduciary relationship arises in the context of an employment relationship, it is necessary to identify with care the particular duties undertaken by the employee, and to ask whether in all the circumstances he has placed himself in a position where he must act solely in the interests of his employer. It is only once those duties have been identified that it is possible to determine whether any fiduciary duty has been breached, as Lord Upjohn commented in Phipps v. Boardman [1967] 2 A.C. 46, 127: "Having defined the scope of [the] duties one must see whether he has committed some breach thereof and by placing himself within the scope and ambit of those duties in a position where his duty and interest may possibly conflict. It is only at this stage that any question of accountability arises."…...” [emphasis ours] [47] The learned authors of the texbook Labour Law considered the case of Fishel (above) and commented as follows: “If this analysis is correct, it would be inappropriate to attach fiduciary duties of a general kind to an employee solely on the grounds that he or she owes duties of trust and confidence to the employer. The issue becomes instead one of determining when ‘within a particular contractual relationship there are specific contractual obligations which the employee has undertaken which have placed him in a situation where equity imposes [on him] these rigorous [fiduciary] duties’ (per Elias J in Fishel). The introduction of a fiduciary element into the relationship is not dependent on the seniority of the employee concerned, since the most junior of employees can be entrusted with the employer’s property in such a way as to give rise to a specific obligation to restore it (together with any secret profits that may have been made through its use). Nevertheless, very senior employees 17 who are in a position of special trust and responsibility with regard to the management of the employer’s organisation and assets will almost necessarily incur extensive fiduciary duties to the employer.” [emphasis ours] [48] The defendant, as the plaintiff’s CEO, would certainly fall into the category of very senior employees who are in a position of special trust and responsibility with regard to the management of the organisation and assets. The defendant thus owes fiduciary duties to the plaintiff, which we found that he had breached. [49] From the circumstances in this case, we were in agreement with the finding of the learned Judge that the defendant had breached his fiduciary duties. We were of the view that the relationship between the defendant and the two companies, Lotus and Cosmo, indicates a conflict of interest. When the actions of the defendant are scrutinised, he is found to have made decisions which were not impartial and not in the best interest of the company. [50] The plaintiff contended that the defendant did not exercise good business judgment in approving the applications of Cosmo for an increase of credit term and credit limit because in Cosmo’s application form, Cosmo declared that it had assets of only RM40,000-00 in 2010. When the plaintiff cross-examined the defendant on the approvals, the defendant could not conclusively state that he viewed Cosmo’s applications. We agree with the plaintiff’s submissions that this appears to be negligence on the defendant’s part, as this exposed the 18 plaintiff to a risk of Cosmo defaulting on its debt to the plaintiff. And this became a reality. [51] In addition, the defendant approved the credit term extension on 6 January 2010, a week before Cosmo submitted its formal application for extension on 14 January 2010. There was a handwritten note on the credit extension approval form “will ask him to fill up app form”, which supports the conclusion that at the time the defendant increased the credit term for Cosmo, he did so without referring to any supporting documentation. Nor was there any attempt made to obtain or review whether there was sufficient basis for an extension of such credit, subsequently. [52] In cross-examination, the defendant initially insisted that he would have looked at the financial statements of Cosmo when making the credit evaluation. The plaintiff adduced the Companies Commission of Malaysia search of Cosmo to show that Cosmo had not filed any audited accounts since 2006. The defendant then claimed that he looked at the audited accounts of 2006. However, we agree with the plaintiff’s submission that the 2006 audited accounts would not be of much relevance to a credit evaluation of the financial strength of Cosmo at the time of the application in 2010. [53] The plaintiff submitted that if Cosmo did not file audited accounts from 2006 onwards, the defendant should have drawn the inference that Cosmo was a dormant company or at least had financial irregularities. At the time Cosmo was introduced to the plaintiff in 2006, the defendant could not have known that Cosmo would not file its audited accounts for future years. However, this is a 19 relevant consideration when determining whether the defendant made a sound business judgment to raise Cosmo’s credit limit and credit term, because the plaintiff’s credit policy stipulates that the defendant must consider the applicant’s audited accounts for the two years preceding the time the application was made as well as bank statements for the preceding three months. This was clearly not done. [54] The defendant has many years of experience and knowledge in the relevant field, so this begs the question why he would overlook the guidelines laid out in the plaintiff’s credit policy in approving Cosmo’s application. The fact that the defendant at some point in time became a cheque signatory for Cosmo and Lotus, at the very least indicates a conflict of interest with his employment at the plaintiff. The date the defendant became a cheque signatory is unknown because the Cosmo and Lotus Board of Directors’ resolutions which named the defendant as their cheque signatory were undated. [55] During submissions, the defendant did not reply to the issue of his being a cheque signatory for Lotus and Cosmo. In his statement of defence, the defendant merely denied that there was a conflict of interest and asserted that there was no necessity for him to disclose this fact. He also claimed that the accounts for which he was a cheque signatory had been dormant since 2006/2007. We are of the view that this explanation is insufficient to dispel the inference that there was a conflict of interest, especially since the actions taken by the defendant clearly show that the defendant made decisions which benefitted Cosmo and Lotus but exposed the plaintiff to a real risk of loss, which materialised when Cosmo and Lotus were wound up and the plaintiff was unable to recover the debt owed by Cosmo to it. 20 [56] We agree with the plaintiff’s submissions that regardless of whether the defendant actually signed any cheques on behalf of Lotus and / or Cosmo, the defendant’s position as a cheque signatory shows that he had a close relationship with these two companies. The fact that the defendant neglected to disclose this relationship to the plaintiff leads to the inference that the defendant was not impartial in carrying out his duties as CEO of the plaintiff. [57] On fiduciary obligations, the Federal Court in the case of The Board of Trustees of the Sabah Foundation & Ors v. Datuk Syed Kechik bin Syed Mohamed & Anor [2008] 1 LNS 100; [2008] 5 MLJ 469 cited the following passage by Millet L.J. in the English case of Bristol and West Building Society v. Mothew [1988] Ch. 1 (‘Bristol and West Building Society’): “A fiduciary is someone who has undertaken to act for or on behalf of another in a particular matter in circumstances which give rise to a relationship of trust and confidence. The distinguishing obligation of a fiduciary is the obligation of loyalty. The principal is entitled to the single-minded loyalty of his fiduciary. This core liability has several facets. A fiduciary must act in good faith; he must not make a profit out of his trust; he must not place himself in a position where his duty and his interest may conflict; he may not act for his own benefit or the benefit of a third person without the informed consent of his principal. This is not intended to be an exhaustive list, but it is sufficient to indicate the nature of fiduciary obligations. They are the defining characteristics of the fiduciary.” The nature of the obligation determines the nature of the breach. The various obligations of a fiduciary merely reflect different aspects of his core duties of loyalty and fidelity. Breach of fiduciary obligation, 21 therefore, connotes disloyalty or infidelity. Mere incompetence is not enough. A servant who loyally does his incompetent best for his master is not unfaithful and is not guilty of a breach of fiduciary duty.” (emphasis ours) [58] The fact of the defendant holding the post as cheque signatory is in contravention of his common law duty as an employee and gives rise to the presumption that the decisions of the defendant in relation to Cosmo and Lotus were not good business judgments. In attempting to disprove this presumption against him, the defendant asserted that the accounts for which he was a signatory were dormant and that there was no proof of any pecuniary advantage gained by him. [59] However, the defendant had an interest in Cosmo and Lotus as he was their cheque signatory. It is clear that in this scheme, Cosmo and Lotus benefitted while the plaintiff suffered losses. Cosmo and Lotus are third parties and as stated in Bristol and West Building Society (above), the defendant should not have acted to benefit a third party without the plaintiff’s knowledge. [60] The defendant attempted to blame his subordinates for not checking the supporting documents properly before passing the forms to him for approval and in addition, requested the court to draw an adverse inference against the plaintiff for not calling his subordinates, the then Managing Director and the Credit Manager, to give evidence. However, a director is not entitled to put the blame on his subordinates for his bad business judgment as he is the one who owes the company a fiduciary duty to act in the best interests of the company. He may and did delegate the checking of supporting 22 documents to his subordinates but ultimately, as the person who granted approval, the blame for extending the credit term and credit limit Cosmo lies at his feet because it was a decision which he alone had the authority to make. [61] There should not be an adverse inference drawn against the plaintiff for not calling the then Managing Director and Credit Manager as witnesses because, as submitted by the plaintiff, the case against the defendant does not rest on any conspiracy between the defendant and those persons to gain personal benefit at the expense of the plaintiff. The plaintiff’s case against the defendant is for breach of his fiduciary duties and this can be determined by the court by considering whether the defendant had breached his duty to act in good faith and in the best interests of the company. [62] The plaintiff contended that the defendant deliberately did not provide Cosmo’s debts as doubtful debts for a selfish reason, merely in order to give the impression that the plaintiff company was performing well during the defendant’s tenure as the plaintiff’s CEO. PW-3 testified that the defendant specifically told him to conceal Cosmo’s debts. On the other hand, the defendant blamed PW-3 as well as his other subordinates for misleading him into granting approval to Cosmo. So the court had to weigh the evidence of two witnesses, both of whom had interests in conflict with each other. [63] It is appropriate to note at this juncture that PW-3 was also investigated by the plaintiff for negligence and / or breach of fiduciary duties in relation to the Lotus and Cosmo transactions but punished with a warning letter. Subsequently PW-3 resigned from the plaintiff 23 on 31 May 2015. Therefore, PW-3 has no reason to give evidence favourable to the plaintiff as he is no longer in the plaintiff’s employment. As accepted by the plaintiff and stated in the notice of warning dated 14 October 2013 to PW-3, PW-3’s “position was subordinate to that of the Chief Executive Officer and others who may be involved in such transactions.” We have no reason to disagree with the learned trial judge that, on the balance of probabilities, it was the defendant who instructed PW-3 to conceal Cosmo’s debts from the plaintiff. By doing so, the defendant exacerbated the situation and the plaintiff only realised the irregularities in August 2013, when Cosmo’s debt had ballooned to RM16,238,280-00 (being the principal amount plus late payment interest, as stated in the Cosmo ageing list as at 31 August 2013). [64] In mitigation, the defendant claimed that he had secured not only personal guarantees but also a corporate guarantee from Lotus, and that he had managed to recover some of the debt owed. As to the corporate guarantee and partial debt recovery, there was no evidence of the same before the court. To make matters worse, one of the personal guarantors, Winson Chang, was already bankrupt at the time of signing the guarantee in 2013, and had been bankrupt since 1996. [65] Therefore, we do not think that the learned Judge was plainly wrong in concluding on the totality of the evidence that the defendant had breached his duties as CEO and a fiduciary of the plaintiff company. There was clear loss occasioned to the company by his allowing, what was in effect a financing scheme, for the benefit of Cosmo and to the detriment of the plaintiff company, to be 24 implemented over a considerable period of time. We therefore uphold the trial judge’s finding that the defendant as CEO was in breach of his fiduciary duties owed to the plaintiff company as his employer. [66] However, we are not convinced that the defendant can be said to be solely responsible for the losses of the company stated to be RM16 million plus. This case is unlike other cases where the employee acted in breach of his fiduciary duties and appropriated the company’s funds for himself. In such an event, the losses are clearly attributable directly to the acts of the employee and should be ordered to be disgorged. That is not the case here. Several factors go into assessing the cause for the losses stated to be suffered by the plaintiff company, particularly the role played by Cosmo and the benefit received by it. [67] As an employee, unless it can be established that he acted dishonestly and enjoyed pecuniary gains as a result of his misconduct, there is no legal basis to hold him liable for the totality of the losses that was not the thrust of the charges preferred against him; neither were such clear findings of fact made against him by the domestic inquiry panel. In the absence of such evidence, the defendant’s liability for the entirety of the losses is not made out. On liability alone, this aspect of the claim for damages is not established. [68] The plaintiff also has not produced evidence as to whether the defendant had allegedly made as profit or personal gains from the transactions with Cosmo and Lotus. The defendant pointed to the fact that during the cross-examination of the internal auditor (PW-1), PW- 1 admitted that the plaintiff’s revenue for the financial year 2012 was almost RM600 million and about RM550 million for the year before 25 that. This meant that there was an increase in profitability between 2011 and 2012, after the defendant approved the increase in credit term and credit limit to Cosmo. Therefore we were of the view that the learned Judge erred in directly attributing the losses claimed solely to the defendant. [69] Further, as we have stated above, on the face of the matter, the party that directly benefitted from the transactions here was not the defendant but Cosmo and Lotus. There is no evidence of the defendant obtaining any pecuniary advantage by assisting Cosmo and Lotus to perpetuate this “scheme”. There is also no suggestion of the defendant siphoning any of the money paid by the plaintiff to Lotus. [70] The learned Judge based his finding that the plaintiff suffered losses amounting to RM16,389,788-00 on the defendant’s purported admission that this amount was suffered as loss due to his action of approving Cosmo’s orders even though Cosmo had exceeded the credit limit. [71] As submitted by the counsel for the defendant, during the trial the learned Judge had allowed the defendant’s objection to the admission of source documents i.e. invoices which could prove that the plaintiff suffered the said amount as losses caused by the defendant’s breach of fiduciary duties. Since the source documents were not allowed to be introduced in evidence, then the plaintiff could not have proved that it suffered that sum as losses. The learned Judge merely stated in the grounds of judgment that the plaintiff had proved this sum as losses but did not refer to any documents in 26 support of this finding. The only document before the court was the debtor’s statement which stated the principal amount owing from Cosmo at the material time, but since the invoices which purportedly supported this figure were not allowed to be admitted as evidence before the court, the principal sum remained a mere statement. [72] Further, even if such invoices had been admitted in evidence, it does not follow that the defendant alone is solely liable for the losses suffered for the reasons set out above in paragraphs 69 – 70. The plaintiff did not prove that as a fiduciary, the defendant was in possession of monies belonging to the company which warranted the imposition of a ‘constructive trust’ against him such that he was impelled to disgorge such profit in his possession. [73] We therefore set aside that part of the judgment awarding RM16,389,788-71 by way of damages to the plaintiff. In other words, we grant a declaration that defendant has breached his express and/or implied duties and/or fiduciary duties to the plaintiff, but we find that the plaintiff has not established the losses claimed in the sum of RM16,389,788-71. [intentionally left blank] Note [74] For completion, we note that the defendant has filed a claim for wrongful dismissal and that complaint was pending in the Industrial Court at the time of our decision. 27 Conclusion [75] The appeal was therefore dismissed, save that the order of the High Court was varied to the extent that the losses claimed were not allowed. No order was made as to costs. The deposit was refunded. Nallini Pathmanathan Judge Court of Appeal Malaysia Dated: 25 October 2018 For the Appellant : V K Raj (Sri Devi Nair and S P Devi together with him) Messrs P Kuppusamy & Co. Advocates & Solicitors No. 75-B, Jalan 1/12 46000 Petaling Jaya Selangor Darul Ehsan For the Respondent : Jack Yow (Kwong Chiew Ee together with him) Messrs Rahmat Lim & Partners Advocates & Solicitors Suite 33.01, Level 33 The Gardens North Tower Mid Valley City, Lingkaran Syed Putra 59200 Kuala Lumpur Signed