Malaysia legislation

Section 14

of CONSUMER PROTECTION ACT 1999

Section 14

(a)

with the intention of not providing it; or

(b)

with the intention of not providing it as offered.

WJW21/1045 Act 599.indd 27 18/03/2022 6:42 PM

28

Act 599

(2)

No person shall in offering any gift, prize or other free item with the purchase of any goods or services, whether or not contingent on the purchase of other goods or services—

(a)

charge more than the regular price for the goods or services to be purchased; or

(b)

reduce the quantity or quality of the goods or services to be purchased.

(3)

A person who offers a gift, prize or other free item may impose any reasonable condition on the offer.

(4)

Where a person imposes a condition on the offer, he shall—

(a)

describe the condition clearly;

(b)

ensure that the description of the condition is conspicuously placed near the expression “free” or “free offer”, as the case may be; and

(c)

ensure that the print of the description of the condition is at least half as large as the print used for the expression

“free” or “free offer”.

(5)

For the purposes of this section—

“free” or “free offer” includes any expression of similar meaning;

“regular price” means the price at which similar goods or services are regularly sold on the market.

Claim that goods are limited