Malaysia legislation

Section 21

of CONSUMER PROTECTION ACT 1999

Section 21

General safety requirement for goods

In addition and without prejudice to section 20, no person shall supply, or offer to or advertise for supply, any goods which are not reasonably safe having regard to all the circumstances, including—

(a)

the manner in which, and the purposes for which, the goods are being or will be marketed;

(b)

the get-up of the goods;

(c)

the use of any mark in relation to the goods; and

(d)

instructions or warnings in respect of the keeping, use or consumption of the goods.

WJW21/1045 Act 599.indd 32 18/03/2022 6:42 PM

Consumer Protection 33

General safety requirement for services 21a.  In addition and without prejudice to section 20, no person shall supply, or offer to or advertise for supply, any services which are not reasonably safe having regard to all the circumstances, including—

(a)

the nature of the service, and composition and mode of provision;

(b)

its effect on human life and health, and property;

(c)

the appearance, design, labelling, instructions for installation or use, warnings, instructions for disposal of the property relating to the service and other information provided by the service provider; and

(d)

whether there are any categories of persons who may be at risk when using the service.

Defence