Malaysia legislation
Section 17
Section 17
Duty to make available mechanism for user assistance
(2)
The mechanism for user assistance referred to in subsection (1)
shall be, among others, for the following purposes:
(a)
for the users to raise their concerns with respect to online safety, including measures implemented by the licensed applications service provider and licensed content applications service provider under section 13;
(b)
for the users to obtain any other information on the mechanisms with respect to online safety available on the services of the licensed applications service provider and licensed content applications service provider within the period as may be prescribed; and
(c)
for the users to make any inquiry.
Duty to protect online safety of child user