Section 25

where the harmful content is available on the service of a licensed applications service provider or licensed content applications service provider, issue a written instruction to the licensed applications service provider or licensed content applications service provider requiring the licensed applications service provider or licensed content applications service provider to make the content permanently inaccessible on its service to all users within the period as may be specified in the written instruction; or

where the harmful content is available online other than on the service of a licensed applications service provider or licensed content applications service provider, issue a written instruction to the relevant licensed network service provider requiring the licensed network service provider to restrict the relevant parts of its network service within the period as may be specified in the written instruction so as to make the content permanently inaccessible to all users.

Any action taken by the licensed applications service provider, licensed content applications service provider or licensed network service provider pursuant to the written instruction under subsection (1) shall be notified in writing to the Commission and the Commission shall notify the same in writing to the user who made the report regarding the content.

The licensed applications service provider or licensed content applications service provider to which the written instruction was issued under subsection (1) shall notify in writing the user who communicated the content on its service of the action it has taken pursuant to the written instruction.

Online Safety 29

Any licensed applications service provider, licensed content applications service provider or licensed network service provider which fails to comply with a written instruction issued by the

Commission under subsection (1) commits an offence and shall, on conviction, be liable to a fine not exceeding one million ringgit and shall be liable to a further fine not exceeding one hundred thousand ringgit for every day or part of a day during which the offence continues after conviction.

Where the Commission determines on reasonable grounds that the content being the subject matter of the report made under subsection 24(1) is not a harmful content, the Commission shall notify in writing the user who made the report of its determination.

Action by licensed applications service provider or licensed content applications service provider on its own motion