Malaysia legislation
Section 5
Section 5
“Government entity” means—
Government service delivery shall be based on the Principles of Commitment as follows:
(a)
service efficiency, namely the delivery of services that is efficient, effective and easily accessible;
(b)
responsibility in governance, namely the practice of ethical and high-performance work culture at all levels of Government entities by instilling accountability, integrity and transparency in the delivery of services to individuals and businesses;
(c)
structural reform, namely the implementation of continuous changes and improvement in Government entities and regulatory instruments to reduce bureaucracy and to adapt to technological advancement and current changes; and
(d)
responsibility in regulatory effectiveness, namely the responsibility in reducing regulatory burden guided by the values of efficiency, effectiveness and necessity.
Reduction of regulatory burden