Malaysia legislation

Section 69

of COMMUNICATIONS AND MULTIMEDIA (AMENDMENT) ACT 2025

Section 69

Amendment of section 190

(a)

in subsection (1)—

(i)

by substituting for the words “a consumer forum”

the words “each consumer forum”; and

(ii)

in paragraph (1)(b), by deleting the words “/or”

at the end of the paragraph; and

Communications and Multimedia (Amendment)

(b)

in subsection (2)—

(i)

by inserting after paragraph (2)(a) the following paragraph:

“(aa) quality of service standards and service level agreements;”; and

(ii)

by inserting after paragraph (2)(c) the following paragraph:

“(ca) the prohibition of contract terms which are procedurally or substantively unfair or both;”.

Amendment of section 193