Malaysia legislation
Section 9
of KAEDAH-KAEDAH PROFESION GUAMAN SYARIE (WILAYAH-WILAYAH PERSEKUTUAN) (PROSIDING TATATERTIB) 2024
Seksyen 9
Duty of Director on receipt of complaint
(1)
Upon receipt of a complaint, the Director shall—
(a)
stamp the date of its receipt of the complaint; and
(b)
register the complaint in the Complaints Register.
(2)
Where the complainant has not complied with the requirements of rule 6, the Director shall as soon as possible send a written request to the complainant to submit the particulars required.
(3)
Notwithstanding subrule (2), if the non-compliance in relation to the omission of the name or address of the complainant or both, the Director shall reject the complaint and record such fact in the Rejected Complaints Register.
(4)
The complainant shall submit the particulars required within twenty-one days from the date of receipt of the written request under subrule (2).
(5)
Where the complainant fails to comply with the requirement of subrule (4), the Director shall reject the complaint and record it in the Rejected Complaints Register.
(6)
If the Director rejects any complaint under this rule, the Director shall inform the complainant in writing of the rejection of the complaint.
P.U. (A) 212 46
(7)
The Director shall send the complaint registered in the Complaints Register and in the Register of Rejected Complaints to the Disciplinary Board.
Withdrawal of complaint