36. Patient grievance mechanism

Terms defined in s 2

• certificate of registration

  certificate of registration

  Defined · s 2

  “certificate of registration” means a certificate issued under section 27;

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• licensee

  licensee

  Defined · s 2

  “licensee” means a person to whom a licence to operate or provide a private healthcare facility or service other than a private medical clinic or private dental clinic granted under paragraph 19(a);

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• premises

  premises

  Defined · s 2

  “premises” means any place, building or vehicle, whether permanent or temporary;

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• prescribed

  prescribed

  Defined · s 2

  “prescribed” means prescribed by the Minister by order or regulations made under this Act;

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• private healthcare facility

  private healthcare facility

  Defined · s 2

  “private healthcare facility” means any premises, other than a Government healthcare facility, used or intended to be used for the provision of healthcare services or health-related services, such as a private hospital, hospice, ambulatory care centre, nursing home, maternity home, psychiatric hospital, psychiatric nursing home, community mental health centre, haemodialysis centre, medical clinic, dental clinic and such other healthcare or health-related premises as the Minister may from time to time, by notification in the Gazette, specify;

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