Online Safety Act 2025 · Updated to 22 May 2025 · Part VI · Undertaking and Notice of Non-Compliance
37. Notice of non-compliance
Feedback & supportWhere the Commission has reasonable grounds to believe that a licensed applications service provider or licensed content applications service provider has failed to comply with any of its duties under Part III, the Commission shall issue a notice of non-compliance in writing to the licensed applications service provider or licensed content applications service provider in the manner as the Commission may determine.
Commission
“Commission” means the Malaysian Communications and Multimedia Commission established under section 4 of the Malaysian Communications and Multimedia Commission Act 1998.
The notice of non-compliance issued under subsection (1)
shall contain the following particulars:
details of the non-compliance;
the amount of financial penalty to be paid in respect of the non-compliance; and
any other particulars as the Commission thinks necessary.
Upon receipt of the notice of non-compliance under subsection (1), the licensed applications service provider or licensed content applications service provider—
licensed applications service provider
“licensed applications service provider” means an applications service provider licensed under the Communications and Multimedia Act 1998;
shall pay the amount of financial penalty as specified in the notice of non-compliance within the period as may be specified in the notice; or
may apply to the Commission for a review by way of representation in respect of the notice of non-compliance within the period and in such manner as the Commission may determine if the licensed applications service provider or licensed content applications service provider does not wish to pay the amount of financial penalty specified in the notice of non-compliance.