Section 69
Section 190 of the principal Act is amended—
of Communications and Multimedia (Amendment) Act 2025
Amendment ActIn forceProvision 69 of 121
Section 69
(a)
in subsection (1)—
(i)
by substituting for the words “a consumer forum”
the words “each consumer forum”; and
(ii)
in paragraph (1)(b), by deleting the words “/or”
at the end of the paragraph; and
Communications and Multimedia (Amendment)
(b)
in subsection (2)—
(i)
by inserting after paragraph (2)(a) the following paragraph:
“(aa) quality of service standards and service level agreements;”; and
(ii)
by inserting after paragraph (2)(c) the following paragraph:
“(ca) the prohibition of contract terms which are procedurally or substantively unfair or both;”.