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Islamic Financial Services Act 2013 · s 133

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s 133Interpretation

For the purposes of this Division, Division 2 and Schedule 7—

“eligible complainant” means any person who is eligible to refer a dispute to a financial ombudsman scheme in accordance with the terms of reference of the scheme;

“financial consumer” means any person who uses, has used or may be intending to use, any financial service or product—

(a)

for personal, domestic or household purposes;

134

(b)

in connection with a small business as may be specified by the Bank under section 135; or

(c)

whether or not for the purposes set out in paragraph (a)

or (b), if—

(i)

the value of the financial services or products does not exceed an amount as may be specified by the

Bank under section 135; or

(ii)

such person is of a class, category or description of persons as may be specified by the Bank under section 135;

“financial ombudsman scheme” means a scheme for the resolution of disputes between an eligible complainant and a financial service provider in respect of financial services or products;

“financial services or products” means financial services or financial products developed, offered or marketed, by a financial service provider or for and on behalf of another person by a financial service provider;

“financial service provider” means an authorized person.

Business conduct, complaints, disputes, etc.