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Section 71

Determination of consumer complaints

of Malaysian Aviation Commission Act 2015

ActIn forceProvision 71 of 105
Section 71

(1)

Upon receipt of a complaint under section 70, the

Commission may appoint any one of its members or establish a committee to hear and determine the complaint.

(2)

In determining the complaint, the member or the committee may require for costs to be paid to the party in whose favour the decision is made.

(3)

Any person who is found to have made a vexatious or frivolous complaint shall be subject to a financial penalty of two hundred ringgit.