Online Safety Act 2025 · Updated to 22 May 2025 · Part III · Duties of Licensed Applications Service Provider and Licensed Content Applications Service Provider
18. Duty to protect online safety of child user
Feedback & supportA licensed applications service provider and licensed content applications service provider shall implement the measures as specified in the code to ensure safe use of their services by child users.
licensed applications service provider
“licensed applications service provider” means an applications service provider licensed under the Communications and Multimedia Act 1998;
Notwithstanding subsection (1), the licensed applications service provider or licensed content applications service provider may implement any alternative measures other than the measures specified in the code if the licensed applications service provider or licensed content applications service provider proves to the satisfaction of the Commission that the alternative measures will better ensure safe use of its service by child users.
licensed content applications service provider
“licensed content applications service provider” means a content applications service provider licensed under the Communications and Multimedia Act 1998;
The measures implemented under this section shall include measures to ensure safe design and operation of the service that is, in the opinion of the licensed applications service provider or licensed content applications service provider, likely to be accessed by child users—
to prevent access of a user identified to be a child to a content suspected to be a harmful content;
to limit the ability of a user identified to be an adult from communicating with a user identified to be a child;
to limit features that increase, sustain or extend the use of its service by a user identified to be a child;
to prevent a user identified to be an adult from viewing the personal information of a user identified to be a child that is available on its service; and
to control personalized recommendation systems suitable for child users.