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Section 22

of Online Safety Act 2025

ActIn forceProvision 22 of 84

Section 22

(1)

Where the report made by a user under subsection 21(1)

is not dismissed under subsection 21(3) or (6) and the licensed applications service provider or licensed content applications service provider is of the opinion that the content being the subject matter of the report is a priority harmful content, the licensed applications service provider or licensed content applications service provider shall immediately make the content inaccessible on its service to all users for a period as may be prescribed.

(2)

Before the period referred to in subsection (1) expires, the licensed applications service provider or licensed content applications service provider shall determine on reasonable grounds if the content made inaccessible on its service under subsection (1) is a priority harmful content.

(3)

Where the licensed applications service provider or licensed content applications service provider determines under subsection (2) that the content made inaccessible on its service under subsection (1)—

(a)

is a priority harmful content, the licensed applications service provider or licensed content applications service provider shall, within the period as may be prescribed, make the priority harmful content be permanently inaccessible on its service to all users; or

(b)

is not a priority harmful content, the licensed applications service provider or licensed content applications service provider may, within the period as may be prescribed, make the content accessible again on its service to all users.

(4)

Any action taken by the licensed applications service provider or licensed content applications service provider under this section shall be notified in writing to the user who made the report regarding the content and the user who communicated the content on the service of the licensed applications service provider or licensed content applications service provider.

Act 866

(5)

The user who is aggrieved by the action taken by the licensed applications service provider or licensed content applications service provider under this section may, by request to the licensed applications service provider or licensed content applications service provider, inquire into such action from the licensed applications service provider or licensed content applications service provider within the period as may be prescribed.

(6)

Upon receipt of the inquiry from the aggrieved user under subsection (5), the licensed applications service provider or licensed content applications service provider may review its decision on the action taken in relation to the inquiry.

(7)

Any decision of the licensed applications service provider or licensed content applications service provider made under subsection (6) in respect of the inquiry shall be notified in writing to the aggrieved user within the period as may be prescribed.

Report to licensed applications service provider and licensed content applications service provider on harmful content