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In forceUpdated to 29 Mar 2017Read it in Bahasa Malaysia

Part V · Duty of Licensee and Person in Charge

21. Policy statement

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(1)

The licensee shall make available to a care recipient a policy statement of the private aged healthcare facilities and services upon the admission of such care recipient.

(2)

The policy statement of a licensed private aged healthcare facilities and services shall include the following matters:

(a)

the rights of the care recipient;

(b)

the duties of the licensee; and

(c)

a grievance mechanism plan and procedure.

(3)

The licensee shall display the policy statement at a conspicuous part of the private aged healthcare facilities and services.

Report

Part VI

Revocation

Part VII

Closure of Private Aged Healthcare Facilities and Services

Part VIII

Enforcement

Part IX

General

Schedules