Franchise Act 1998 · Updated to 1 Nov 2023 · Part IV · Conduct of Parties and Termination of Franchise Agreement
30. Obligations of franchisor and franchisee
Feedback & supportA franchisor shall give a written notice about a breach of contract by a franchisee and allow the franchisee time to remedy the breach.
franchisor
“franchisor” means a person who grants a franchise to a franchisee and includes a master franchisee with regard to his relationship with a subfranchisee, unless stated otherwise in this Act;
A franchisee shall pay the franchise fees, royalty, promotion fees or any other payment as provided in the franchise agreement.
franchisee
“franchisee” means a person to whom a franchise is granted and includes, unless stated otherwise in this Act— (a) a master franchisee with regard to his relationship with a franchisor; and (b) a subfranchisee with regard to his relationship with a master franchisee;
A franchisor shall provide assistance to a franchisee to operate his business, such as the provision or supply of materials and services, training, marketing, and business or technical assistance.
A franchisor and a franchisee shall protect the consumer’s interests at all times.