Section 10
Service performance report and rating of Government entity
of Government Service Efficiency Commitment Act 2025
The head of Government entity shall, from time to time as determined by the Chief Secretary to the Government, submit a service performance report to the Chief Secretary to the Government.
(2)
The Chief Secretary to the Government shall cause the service performance report submitted by the head of Government entity under subsection (1) to be examined, assessed and considered for rating in accordance with the rating method established under section 7.
(3)
For the purposes of subsection (2), the Minister shall, after consultation with the Chief Secretary to the Government, appoint any person with appropriate qualifications to examine and assess a service performance report of a Government entity, and the person shall submit his findings to the Chief Secretary to the Government.
(4)
Upon receiving the findings with regard to a service performance report of a Government entity, the Chief Secretary to the Government shall review and consider the findings and give a rating to the Government entity.
(5)
Any Government entity that achieves a rating as determined by the Chief Secretary to the Government may be considered to receive incentives and recognition from the Government.
(6)
Notwithstanding the provisions of this Act—
(a)
the Minister may use the service performance report of a Government entity as a criteria for determining the granting of Government financial allocation to the
Government entity; and
(b)
the Minister may cause the service performance report of any Government entity to be laid before the
Dewan Rakyat.
Government Service Efficiency Commitment 11