124. Matters to monitor and report

Matters upon which the Commission shall monitor and report include, but are not limited to, the following:

the operation and administration of this Act and its subsidiary legislation;

the efficiency in which licensees provide facilities and services;

the quality of services;

the rates paid by consumers for services;

the development of industry self-regulation;

the level of compliance with voluntary industry codes, mandatory standards and undertakings;

the adequacy of services and availability of services in all parts of Malaysia;

any deficiencies in the scope or operation of this Act and its subsidiary legislation; and

other matters that the Commission is satisfied are relevant.