Section 124
Matters to monitor and report
of Communications and Multimedia Act 1998
Matters upon which the Commission shall monitor and report include, but are not limited to, the following:
(a)
the operation and administration of this Act and its subsidiary legislation;
(b)
the efficiency in which licensees provide facilities and services;
(c)
the quality of services;
(d)
the rates paid by consumers for services;
(e)
the development of industry self-regulation;
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(f)
the level of compliance with voluntary industry codes, mandatory standards and undertakings;
(g)
the adequacy of services and availability of services in all parts of Malaysia;
(h)
any deficiencies in the scope or operation of this Act and its subsidiary legislation; and
(i)
other matters that the Commission is satisfied are relevant.