Consumer Protection Act 1999 · Updated to 1 Nov 2021 · Part VIII · Guarantees in Respect of Supply of Services
55. Implied guarantee as to time of completion
Feedback & supportWhere services are supplied to a consumer, there shall be implied a guarantee that the services will be completed within a reasonable time where the time for the services to be carried out is not—
services
Defined · s 3
“services” includes any rights, benefits, privileges or facilities that are or are to be provided, granted or conferred under any contract but does not include rights, benefits or privileges in the form of the supply of goods or the performance of work under a contract of service;
(a)
determined by the contract;
(b)
left to be determined in a manner agreed by the contract;
or
(c)
left to be determined by the course of dealing between the parties.