Consumer Protection Act 1999 · Updated to 1 Nov 2021 · Part XII · The Tribunal for Consumer Claims
85. Establishment of the Tribunal for Consumer Claims
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This law sets up a tribunal for consumer claims.
Summary · Drafted with AI, checked against the official text on 30 Sep 2026.
There shall be established a tribunal to be known as the
Tribunal
“Tribunal” means the Tribunal for Consumer Claims established under section 85.
“Tribunal for Consumer Claims”.
consumer
“consumer” means a person who— (a) acquires or uses goods or services of a kind ordinarily acquired for personal, domestic or household purpose, use or consumption; and (b) does not acquire or use the goods or services, or hold himself out as acquiring or using the goods or services, primarily for the purpose of— (i) resupplying them in trade; (ii) consuming them in the course of a manufacturing process; or (iii) in the case of goods, repairing or treating, in trade, other goods or fixtures on land;