Consumer Protection Act 1999 · Updated to 1 Nov 2021 · Part X
68. Liability for defective products
Feedback & supportWhere any damage is caused wholly or partly by a defect in a product, the following persons shall be liable for the damage:
damage
“damage” means death or personal injury, or any loss of or damage to any property, including land, as the case may require;
the producer of the product;
the person who, by putting his name on the product or using a trade mark or other distinguishing mark in relation to the product, has held himself out to be the producer of the product; and
the person who has, in the course of his business, imported the product into Malaysia in order to supply it to another person.
Consumer Protection 85
Where damage is caused wholly or partly by a defect in a product, the person who suffered the damage may within a reasonable period after the damage occurs request the supplier to identify any or all of the persons referred to in subsection (1), whether or not he is or they are still in existence.
product
“product” means any goods and, subject to subsection (2), includes a product which is comprised in another product, whether by virtue of being a component part, raw material or otherwise.
For the purpose of subsection (2), it is immaterial whether the supplier supplied the defective product to—
supplier
“supplier” means a person who, in trade— (a) supplies goods to a consumer by transferring the ownership or the possession of the goods under a contract of sale, exchange, lease, hire or hire-purchase to which that person is a party; or (b) supplies services to a consumer, and includes— (i) where the rights of the supplier have been transferred by assignment or by operation of law, the person for the time being entitled to those rights; (ii) a financier who has lent money on the security of goods supplied to a consumer, if the whole or any part of the price of the goods is to be paid out of the proceeds of the loan and if the loan was arranged by a person who, in trade, supplied the goods; (iii) a person who, in trade, assigns or procures the assignment of goods to a financier to enable the financier to supply those goods, or goods of that kind, to the consumer; and (iv) a person who, in trade, is acting as agent for another person where that other person is not supplying in trade; *NOTE—This Act has replaced the Companies Act 1965 which came into operation on 31 January 2017–see subsection 620(1)…
the person who suffered the damage;
the producer of a product in which the defective product is comprised therein; or
any other person.
Where the supplier fails to comply with a request under subsection (2) within a reasonable time having regard to all the circumstances, the supplier shall be held liable for the loss or damage.
This section shall not apply to a person in respect of any defect in agricultural produce if the only supply of the agricultural produce by the person to another person was at a time when the agricultural produce has not undergone any industrial process.
agricultural produce
“agricultural produce” means any produce of the soil, of stock farming or of fisheries;
Where two or more persons are liable under this Part for the same damage, their liability shall be joint and several.
This section shall be without prejudice to any liability arising otherwise than under this Part.
The Minister may, by order published in the Gazette, declare that no proceeding shall be brought before the Tribunal or any court in respect of any defect in any goods after the expiry of such period calculated from the date of manufacture of such goods or class or both of such goods as may be specified in the order; and upon the making of such declaration, no proceeding shall be brought in respect of such defect before the Tribunal or any court.
Tribunal
“Tribunal” means the Tribunal for Consumer Claims established under section 85.
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