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Section 16

Procedure to lodge complaint

of Sarawak Ombudsman Ordinance, 2023

State OrdinanceIn forceProvision 10 of 41
Section 16

—

(1)

Any person may address a complaint to the Chief

Ombudsman in writing and the Chief Ombudsman shall thereafter notify such complaint to the relevant public service agency in writing.

(2)

Where a complaint is made orally—

(a)

such complaint shall be reduced in writing by the Chief

Ombudsman or his authorized officer and be read over and signed by the complainant; or

(b)

the Chief Ombudsman may request the complainant to reduce such complaint in writing and submit to him, and the Chief Ombudsman shall thereafter notify such complaint to the relevant public service agency in writing.