Consumer Protection Act 1999 · Updated to 1 Nov 2021 · Part XIV · General and Miscellaneous
141. Power to order compliance
Feedback & supportWhere the Controller has reasonable grounds to believe that a person is contravening, has contravened or is about to contravene this Act, the Controller may make an order requiring the person to—
Controller
“Controller”, “Deputy Controller” and “Assistant Controller” mean persons appointed as such under section 7;
cease the contravention;
refrain from the contravention or contemplated contravention; or
refrain from any further contravention, of this Act.
A copy of the order made under subsection (1) shall be served on every person named in it together with written reasons for the order, and such order shall take effect immediately on the service thereof.
Consumer Protection 127
consumer
“consumer” means a person who— (a) acquires or uses goods or services of a kind ordinarily acquired for personal, domestic or household purpose, use or consumption; and (b) does not acquire or use the goods or services, or hold himself out as acquiring or using the goods or services, primarily for the purpose of— (i) resupplying them in trade; (ii) consuming them in the course of a manufacturing process; or (iii) in the case of goods, repairing or treating, in trade, other goods or fixtures on land;
For the purposes of this section, service may be made personally or by A.R. registered post, telegram, facsimile transmission or by any other electronic or other means of transmission which results in the order being transmitted in writing to the person named in it.
The power to issue an order under subsection (1) may be exercised by the Controller personally or by any officer authorized in writing by the Controller.