Postal Services Act 2012 · Updated to 1 May 2020 · Part V · Provisions Relating to the Universal Service Licensee
31. Exemption from liability for loss, misdelivery, delay or damage
Feedback & supportA universal service licensee shall not be liable for any loss, misdelivery, delay of or damage to the postal articles during the transmission of postal articles, unless it is proven that the universal service licensee has maliciously or negligently or intentionally cause the loss, misdelivery, delay or damage.
universal service
Defined · s 2
“universal service” means postal services, which include basic postal services determined by the Commission to be provided to consumers throughout Malaysia, at the prescribed rates;
Laws of Malaysia ACT 741
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