Postal Services Act 2012 · Updated to 1 May 2020 · Part VIII · Regulation of Rates
36. Principles on rates setting
Feedback & supportThe postage rates set by the licensee shall be based on the following principles:
postage
“postage” means the charge or fee, including additional charge or fee, payable for the collection, transmission and delivery of a postal article by a licensee;
that rates be reasonably fair and not discriminatory;
that rates be oriented towards costs and not contain discounts that unreasonably prejudice the competitive opportunities of other licensees;
that rates be structured and levels set to attract investment into the postal services industry; and
postal services industry
“postal services industry” includes postal services and other services that may be provided under this Act;
that rates take into account the standard of rates as recommended by international organizations of which
Malaysia is a member relating to postal services.