Gig Workers Act 2025 · Updated to 31 Dec 2025 · Part II · Service Agreement
3. Service agreement
Feedback & supportEvery service agreement entered into between a contracting entity and a gig worker shall specify the terms and conditions as follows:
service agreement
“service agreement” means any agreement, whether orally or in writing and whether express or implied, between a contracting entity and a gig worker who provides a service in Malaysia in exchange for earnings, but does not include a “contract of service” as defined under the Employment Act 1955, the Labour Ordinance of Sabah, the Labour Ordinance of Sarawak and the Occupational Safety and Health Act 1994 or a “contract of employment” as defined under the Industrial Relations Act 1967;
parties to the agreement;
period of the agreement;
services to be provided by the gig worker;
gig worker
“gig worker” means an individual who— (a) is a citizen or a permanent resident of Malaysia; Gig Workers 11 (b) enters into a service agreement with a contracting entity for the performance of— (i) any service with any contracting entity who is a platform provider; or (ii) any service as specified in the Schedule with any contracting entity who is not a platform provider; and (a) a payment voluntarily made to a gig worker in addition to the earnings; or (b) a payment voluntarily made through a contracting entity with the intention that the payment would be made to the gig worker in addition to his earnings;
obligations of the parties;
rate and details of earnings of the gig worker;
earnings
“earnings” means any payment payable to a gig worker under a service agreement but does not include tip and gratuities, and other benefits received by the gig worker;
method of payment of earnings; and
any gig worker’s benefits or tip and gratuities, if any.