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In forceUpdated to 31 Dec 2025Read it in Bahasa Malaysia

Part III · Gig Worker

8. Rights of gig worker

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(1)

A gig worker—

(a)

shall be informed of the agreed terms and conditions of the service agreement;

(b)

shall be informed of the agreed service to be performed;

(c)

shall be informed of the agreed rate and details of earnings before the gig worker agrees to perform the service;

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(d)

shall be informed of the method of payment of earnings, tip and gratuities, and other benefits;

(e)

shall receive earnings for the service rendered within the period as agreed by the contracting entity and the gig worker;

(f)

shall be consulted and informed if there is any variation of terms and conditions of the service agreement;

(g)

shall not be terminated of his service without just cause or excuse; and

(h)

shall be provided with any dispute resolution mechanism.

(2)

In addition to the rights referred to in subsection (1), a gig worker who enters into a service agreement with a platform provider—

(a)

shall be informed of the automated monitoring systems through electronic means used by the platform provider to monitor, supervise or evaluate the gig worker, including the consequences arising from it;

(b)

shall be informed of the automated decision-making systems through electronic means used by the platform provider to make decision relating to assignment of the service and gig worker’s working conditions; and

(c)

shall be provided with the non-automated review mechanism to the systems referred to in paragraphs (a) and (b) used by the platform provider.

(3)

Any terms and conditions in the service agreement which purports to contract out or waive a gig worker’s rights shall be null and void.

Report

Part IV

Dispute Resolution

Part V

Gig Workers Tribunal

Part VI

Consultative Council

Part VII

Provision Relating to Supervision and Enforcement of Part III, Part V and Part VI

Part VIII

Social Security Protection

Part IX

Occupational Safety and Health

Part X

Miscellaneous

Schedules