Consumer Protection Act 1999 · Updated to 1 Nov 2021 · Part II · Misleading and Deceptive Conduct, False Representation and Unfair Practice
14. Gifts, prizes, free offers, etc.
Feedback & supportNo person shall offer any gift, prize or other free item—
with the intention of not providing it; or
with the intention of not providing it as offered.
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No person shall in offering any gift, prize or other free item with the purchase of any goods or services, whether or not contingent on the purchase of other goods or services—
goods
“goods” means goods which are primarily purchased, used or consumed for personal, domestic or household purposes, and includes— (a) goods attached to, or incorporated in, any real or personal property; (b) animals, including fish; (c) vessels and vehicles; (d) utilities; and (e) trees, plants and crops whether on, under or attached to land or not, but does not include choses in action, including negotiable instruments, shares, debentures and money;
charge more than the regular price for the goods or services to be purchased; or
reduce the quantity or quality of the goods or services to be purchased.
A person who offers a gift, prize or other free item may impose any reasonable condition on the offer.
Where a person imposes a condition on the offer, he shall—
describe the condition clearly;
ensure that the description of the condition is conspicuously placed near the expression “free” or “free offer”, as the case may be; and
ensure that the print of the description of the condition is at least half as large as the print used for the expression
“free” or “free offer”.
For the purposes of this section—
“free” or “free offer” includes any expression of similar meaning;
“regular price” means the price at which similar goods or services are regularly sold on the market.
price
“price” includes consideration in any form, whether direct or indirect, and includes any consideration that in effect relates to the acquisition or supply of goods or services although ostensibly relating to any other matter or thing;