Consumer Protection Act 1999 · Updated to 1 Nov 2021 · Part II · Misleading and Deceptive Conduct, False Representation and Unfair Practice
16. Demanding or accepting payment without intending to supply
Feedback & supportNo person shall demand for or accept, any payment or other consideration for goods or services, if at the time of the demand or acceptance that person—
goods
“goods” means goods which are primarily purchased, used or consumed for personal, domestic or household purposes, and includes— (a) goods attached to, or incorporated in, any real or personal property; (b) animals, including fish; (c) vessels and vehicles; (d) utilities; and (e) trees, plants and crops whether on, under or attached to land or not, but does not include choses in action, including negotiable instruments, shares, debentures and money;
does not intend to supply the goods or services;
services
“services” includes any rights, benefits, privileges or facilities that are or are to be provided, granted or conferred under any contract but does not include rights, benefits or privileges in the form of the supply of goods or the performance of work under a contract of service;
intends to supply goods or services materially different from the goods or services in respect of which the payment or other consideration is demanded for or accepted; or
does not have reasonable grounds to believe he will be able to supply the goods or services within any specified period, or where no period is specified, within a reasonable time.