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In forceUpdated to 1 Nov 2021Read it in Bahasa Malaysia

Part II · Misleading and Deceptive Conduct, False Representation and Unfair Practice

10. False or misleading representation

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(1)

No person shall make a false or misleading representation that—

(a)

the goods are of a particular kind, standard, quality, grade, quantity, composition, style or model;

(b)

the goods have had a particular history or particular previous use;

(c)

the services are of a particular kind, standard, quality or quantity;

(d)

the services are supplied by any particular person or by any person of a particular trade, qualification or skill;

(e)

a particular person has agreed to acquire the goods or services;

(f)

the goods are new or reconditioned;

(g)

the goods were manufactured, produced, processed or reconditioned at a particular time;

(h)

the goods or services have any sponsorship, approval, endorsement, performance characteristics, accessories, uses or benefits;

(i)

the person has any sponsorship, approval, endorsement or affiliation;

(j)

concerns the need for any goods or services;

(k)

concerns the existence, exclusion or effect of any condition, guarantee, right or remedy; or

(l)

concerns the place of origin of the goods.

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(2)

In this section, “quantity” includes length, width, height, area, volume, capacity, weight and number.

Report

Part III

Safety of Goods and Services

Part IV

Offences, Defences and Remedies in Relation to Parts II and III

Part V

Guarantees in Respect of Supply of Goods

Part VI

Rights Against Suppliers in Respect of

Part VII

Rights Against Manufacturers in Respect of

Part VIII

Guarantees in Respect of Supply of Services

Part IX

Rights Against Suppliers in Respect of Guarantees in the Supply of Services

Part X

Part XI

The National Consumer Advisory Council

Part XII

The Tribunal for Consumer Claims

Part XIII

Enforcement

Part XIV

General and Miscellaneous

Schedules