Malaysia legislation
Section 45
Section 45
(2)
Where the consumer exercises the right to reject goods, the consumer shall return the rejected goods to the supplier unless—
(a)
because of—
(i)
the nature of the failure to comply with the guarantee in respect of which the consumer has the right to reject the goods; or
(ii)
the size or height or method of attachment, the goods cannot be returned or removed or transported without significant cost to the consumer, in which case the supplier shall collect the goods at its own expense;
(b)
because of the method of attachment, the goods cannot be returned or removed without significant damage to the real or personal property to which they are attached, in which case the supplier shall compensate the consumer for any loss or damage resulting from or consequent upon such removal; or
(c)
the goods have already been returned to, or retrieved by, the supplier.
WJW21/1045 Act 599.indd 70 18/03/2022 6:42 PM
Consumer Protection 71
(3)
Where the ownership in the goods has passed to the consumer before the consumer exercises the right of rejection, the ownership in the goods re-vests in the supplier upon notification of rejection.
Consumer’s option of refund or replacement