Land Public Transport Act 2010 · Updated to 1 Jul 2025 · Part VI · Accidents, Inquiries and Investigations
163. Conduct of investigation
Feedback & supportBefore beginning an investigation of a matter to which the complaint relates, the Director General of Land Public Transport shall inform the respondent that the matter is to be investigated.
Director General of Land Public Transport
“Director General of Land Public Transport” means the Director General in charge of land public transport;
An investigation under this Part is to be conducted as the
Director General of Land Public Transport thinks fit.
The Director General of Land Public Transport may, for the purposes of an investigation, obtain information from such persons as it thinks fit.
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Subject to subsection (5), it is not necessary for a complainant or a respondent to be given an opportunity to appear before the Director
General of Land Public Transport in connection with an investigation.
The Director General of Land Public Transport shall not, as a result of the investigation, make a finding that is adverse to a complainant or respondent unless it has given the complainant or respondent an opportunity to make submissions about a matter to which the investigation relates within a time period of not less than thirty days.
The Director General of Land Public Transport shall consider the submissions made by the complainant or respondent under subsection (5) before making his decision.