Section 188
Provision of network service or applications service
of Communications and Multimedia Act 1998
ActIn forceProvision 188 of 282
Section 188
(a)
deal reasonably with consumers; and
(b)
adequately address consumer complaints.
(2)
A network facilities provider, network service provider, applications service provider or content applications service provider who contravenes subsection (1) commits an offence and shall, on conviction, be liable to a fine not exceeding twenty thousand ringgit or to imprisonment for a term not exceeding six months or to both.