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In forceUpdated to 1 Nov 2021Read it in Bahasa Malaysia

Part XII · The Tribunal for Consumer Claims

98. Jurisdiction of Tribunal

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In plain English

The tribunal hears consumer claims under this Act, including where no other law gives a remedy. The total claimed must not exceed fifty thousand ringgit. A respondent may raise a debt as a defence or counter-claim. The tribunal decides a counter-claim even if the original claim is withdrawn, abandoned or struck out. Claims may include consequential loss or damage.

Summary · Drafted with AI, checked against the official text on 30 Sep 2026.

(1)

Subject to sections 99 and 100, the Tribunal shall have jurisdiction to hear consumer claims within the ambit of this Act including claims in respect of all goods and services for which no redress mechanism is provided for under any other law and where the total amount in respect of which an award of the

Tribunal is sought does not exceed fifty thousand ringgit.

(2)

Subject to subsection (1), a respondent to a claim may raise a debt or liquidated demand as—

(a)

a defence; or

(b)

a counter-claim.

(3)

Where a respondent raises a debt or liquidated claim in the manner set out in subsection (2) the Tribunal shall—

(a)

give effect to the defence; or

(b)

hear and determine the counter-claim notwithstanding that the original claim is withdrawn, abandoned or struck out.

(4)

Any claim lodged with the Tribunal may include loss or damage of a consequential nature.

Report

Part XIII

Enforcement

Part XIV

General and Miscellaneous

Schedules