Consumer Protection Act 1999 · Updated to 1 Nov 2021 · Part XII · The Tribunal for Consumer Claims
100. Extension of jurisdiction by agreement
Feedback & supportNotwithstanding that the amount or value of the subject-matter claimed or in issue exceeds fifty thousand ringgit, the Tribunal shall have jurisdiction to hear and determine the claim if the parties have entered into an agreement in writing that the
Tribunal
“Tribunal” means the Tribunal for Consumer Claims established under section 85.
Tribunal shall have jurisdiction to hear and determine the claim.
Consumer Protection 101
consumer
“consumer” means a person who— (a) acquires or uses goods or services of a kind ordinarily acquired for personal, domestic or household purpose, use or consumption; and (b) does not acquire or use the goods or services, or hold himself out as acquiring or using the goods or services, primarily for the purpose of— (i) resupplying them in trade; (ii) consuming them in the course of a manufacturing process; or (iii) in the case of goods, repairing or treating, in trade, other goods or fixtures on land;
An agreement may be made under subsection (1)—
before a claim is lodged under section 97; or
where a claim has been lodged under section 97, at any time before the Tribunal has recorded an agreed settlement in respect of the claim under subsection 107(3) or has determined the claim under section 112, as the case may require.