Postal Services Act 2012 · Updated to 1 May 2020 · Part X · Consumer Protection
55. Inspection by customs officials
Feedback & supportAll postal articles received from outside Malaysia may be opened and examined for the purpose of inspection at any postal network facility by a customs officer in the presence of an authorized employee of the licensee.
postal network
“postal network” means the system of organization and resources in any form or manner used by a licensee in carrying out its operations including the aspects of the system used for–- (a) collecting postal articles postal from the access points; (b) handling and transporting postal article from the access points to the distribution centre; (c) processing the postal articles; and (d) disturbing the postal article to the addressee;
All postal articles that are opened for customs inspection shall be repackaged and stamped with the notice that the postal articles have been opened.