Postal Services Act 2012 · Updated to 1 May 2020 · Part X · Consumer Protection
54. Notice to be applied and report to be submitted
Feedback & supportWhere a postal article has been opened under section 53, the licensee shall repackage the postal article and stamp a notice specifying the—
postal article
“postal article” means a letter, a package, a parcel, a wrapper or a container that can be collected, transmitted and delivered through the postal network of a licensee;
that it has been opened for inspection; and
the reasons for opening the postal articles.
The licensee shall maintain a record of all postal articles opened which shall specify all relevant details including—
licensee
“licensee” means a company incorporated under the *Companies act 1965 that has been granted a licence under this Act to provide postal services;
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the date and time the postal article was opened;
the contents of the postal article;
the reasons it was opened; and
the names of the person opening and witnessing the opening who shall both sign the record.
The licensee shall submit, if requested by the Commission, a report to the Commission specifying in detail the circumstances of and the reasons for opening of the postal articles.
Commission
“Commission” means the Malaysian Communications and Multimedia Commission established under the Malaysia Communications Multimedia Commission Act 1998;
A licensee shall not disclose any information in relation to the postal article opened except to the extent required to comply with a court order or as permitted under this Act.