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In forceUpdated to 1 Nov 2021Read it in Bahasa Malaysia
Contents

Part XII · The Tribunal for Consumer Claims

112. Award of Tribunal

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In plain English

The tribunal must make its award without delay, if possible within sixty days of the first hearing day. The award may order payment of money, supply, replacement or repair of goods, a refund, or compensation for loss. It may also order the guarantee honoured, the contract changed or cancelled, costs or interest paid, or the claim dismissed.

Summary · Drafted with AI, checked against the official text on 30 Sep 2026.

(1)

The Tribunal shall make its award without delay and, where practicable, within sixty days from the first day the hearing before the Tribunal commences.

(2)

An award of the Tribunal under subsection (1) may require one or more of the following:

(a)

that a party to the proceedings pay money to any other party;

(b)

that goods be supplied or resupplied in accordance with this Act or the contract to which the consumer is a party;

(c)

that goods supplied or resupplied to the consumer be replaced or repaired;

(d)

that the price or other consideration paid or supplied by the consumer or any other person be refunded to the consumer or that person;

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(e)

that a party comply with the guarantee;

(f)

that money be awarded to compensate for any loss or damage suffered by the claimant;

(g)

that the contract be varied or set aside, wholly or in part;

(h)

that costs to or against any party be paid;

(i)

that interest be paid on any sum or monetary award at a rate not exceeding eight per centum per annum, unless it has been otherwise agreed between the parties;

(j)

that the claim is dismissed.

(3)

Nothing in paragraph (1)(f) shall be deemed to empower the Tribunal to award any damages for any non-pecuniary loss or damage.

Report

Read on from s 113

Part XIII

Enforcement

Read on from Part XIII

Part XIV

General and Miscellaneous

Read on from Part XIV

Schedules