Consumer Protection Act 1999 · Updated to 1 Nov 2021 · Part XII · The Tribunal for Consumer Claims
117. Criminal penalty for failure to comply
Feedback & supportIn plain English
Failing to comply with a tribunal award after fourteen days is an offence. The penalty is a fine of up to ten thousand ringgit, prison of up to two years, or both. If the failure continues after conviction, there is an extra fine of one hundred ringgit to five thousand ringgit for each day or part of a day.
Summary · Drafted with AI, checked against the official text on 30 Sep 2026.
Any person who after fourteen days fails to comply with an award made by the Tribunal commits an offence and shall on conviction be liable to a fine not exceeding ten thousand ringgit or to imprisonment for a term not exceeding two years or to both.
Tribunal
“Tribunal” means the Tribunal for Consumer Claims established under section 85.
108
In the case of a continuing offence, the offender shall, in addition to the penalties under subsection (1), be liable to a fine of not less than one hundred ringgit and not exceeding five thousand ringgit for each day or part of a day during which the offence continues after conviction.